Advance Auto Parts

4.0
291 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 103 S 1st St in Garland offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
103 S 1st St, Garland, TX
75040, United States

Hours

Reviews

4.0
291 reviews
5 stars
168
4 stars
50
3 stars
27
2 stars
7
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and friendliness of staff, others reported rude or indifferent service, indicating inconsistency in customer interactions.

Product Availability

Customers noted that the store often has the parts they need, but there were complaints about missing items and issues with online orders.

Store Management

Several reviews highlighted problems with management, including understaffing and poor handling of customer complaints, which negatively impacted the shopping experience.

Efficiency

Customers experienced long wait times and inefficient service during busy periods, suggesting a need for better staffing and organization.
  • CR
    Carlos Ramirez
    Dec 26, 2025
    3.0
    No atienden muy vien
  • JB
    jessica bowman
    Dec 19, 2025
    5.0
    Once again, my experience here was amazing. The first time I came was a couple weeks ago to buy some brake pads and some rotors and Cynthia was very knowledgeable and helpful with the whole transition of purchasing these items. Then I came today a couple weeks later to buy a starter for my car and Cynthia as well as Hope were more than accommodating and friendly and had a great smile.
  • KC
    Kurt Casey
    Dec 8, 2025
    5.0
    Picked up an online order with no issues luckily.
  • TC
    Tavi Cruz
    Nov 25, 2025
    1.0
    Before you leave the store, double check the box for all the parts and components. I was sold these break pads but with missing pad shims. Just a torn plastic with some grease where the shims would be. I guess who ever needed them forgot to put them back. By the time I found out, I was already at the auto shop. I had to reuse my old and rusty pad shims with the new brake pads when I replaced them.
  • WL
    Wade's video library
    Oct 30, 2025
    3.0
    Bare minimum employee, with bare minimum service. Had what I needed, but that's all. The employee on duty was not nice, not rude either, but somewhere in between the two. Not going back to this location unless they are the only location around the area that has a part or accessory I need.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*