Enterprise Rent-A-Car

4.0
646 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Galveston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Galveston location today.

Location

Enterprise Rent-A-Car
5919 Broadway St, Galveston, TX
77551, United States

Hours

Reviews

4.0
646 reviews
5 stars
404
4 stars
82
3 stars
35
2 stars
27
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees like Olivia and Judd for their exceptional service.

Efficiency

While some reviews noted quick service, others reported long wait times, especially during peak periods like cruise arrivals, indicating inconsistency in efficiency.

Vehicle Condition

Several customers mentioned issues with vehicle cleanliness and condition, including outdated cars and unpleasant odors.

Reservation Issues

Multiple reviews expressed frustration with reservation management, including cars not being ready or available despite prior bookings.

Location Convenience

The location's proximity to the cruise port was appreciated, but some customers noted that it was understaffed during busy times.
  • AF
    Antonio Fernandes
    2 days ago
    1.0
    Went to give rental back with my friend, some guys stand next to rental asking to ride with them I wonder who those people and what kind of background they r, not allowing to book uber and those guys charge more then uber I don't know why this rental car allow them to stand there thats highway robbery will tell my friends not to do business over there, it's not safe
  • KE
    Kyra Elliott
    4 days ago
    5.0
    Enterprise is a great rental company. The people are usually super nice! I typically get a vehicle that doesn't smell of smoke or animals, which I appreciate with my allergies. (No offense to fur babies). My only complaint is that a couple of times I have made a reservation and had to wait so long passed my time (because I was told cruisers get priority over me) that I had to just cancel because it caused me to miss appointments and wrecked other plans. Thankfully in the 14+ years I've done business with this Galveston location, that has only happened twice (recently). I hope it never happens again. Otherwise, this has been a terrific company with mostly great employees! I do recommend them.
  • AH
    Angela Hubiak
    Nov 12, 2025
    5.0
    Judd Johnson in Galveston is absolutely amazing… very easy to check in and receive the car as well as drop off experience, following our trip we were contacted by Keith to find out how our experience was and if we would use them in the future, Oustanding customer service Enterprise… we will be using you guys in June 26’ from Seattle
  • BC
    Bruno Coppola
    Nov 10, 2025
    5.0
    Anytime I need a rental, I choose enterprise! Great website easy to schedule a rental and fast service in and out! Thanks for great service Enterprise!
  • BD
    Benjamin Davis
    Nov 1, 2025
    5.0
    Big shout out to Olivia and Keith. They were absolutely amazing at helping with getting us our rental today! Couldn’t ask for a better experience from a rental company!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Galveston?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.

What are the operating hours for Enterprise Rent-A-Car in Galveston?

The rental location is open Monday from 7:30 AM to 5:30 PM; Tuesday through Friday from 8:00 AM to 5:30 PM; and on weekends from 8:00 AM to 1:00 PM.