Brakes Plus

4.7
1209 reviews

About

Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Ft. Worth today.

Location

Brakes Plus
7228 S Hulen St, Ft. Worth, TX
76133, United States

Hours

Reviews

4.7
1,209 reviews
5 stars
1,044
4 stars
72
3 stars
22
2 stars
19
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Nate, Everett, and Elwood.

Service Quality

Overall, customers reported high satisfaction with the quality of service, including thorough explanations of repairs and fair pricing.

Trustworthiness

Several reviews noted the honesty and transparency of the staff, with many customers feeling they were not being upsold unnecessary services.

Speed of Service

Customers frequently mentioned quick turnaround times for services, often completing repairs faster than expected.

Mixed Experiences

While many reviews were positive, there were a few negative experiences regarding rude behavior from staff and dissatisfaction with service at specific locations.
  • SD
    Shhh Damn
    Nov 14, 2025
    5.0
    I absolutely love Seth I absolutely love Seth I absolutely love Seth he is by far beyond professional very friendly I wouldn't choose to go anywhere else brakes Plus you have a great asset to your team Thank you so much Thank you so much Thank you so much Seth you have no idea Thank you
  • JW
    jasonROXcarlySUX Will
    Nov 11, 2025
    1.0
    Service advisor Anthony lied! He said i knew that the labor costs would b the same no matter how many axles were replaced. That is a blatant lie. Y would i agree 2 pay double labor costs later on should i find the correct axel? U know this place isn't right. They mark up their parts just like a dealership does! The neighborhood garage is supposed 2 b easier on your wallet! The dealership is further out and cost alot more, but they do have perks such as a courtesy van, abilty 2 wash and fuel your automobile. The neighborhood garage lacks these perks but wants 2 screw ppl over on labor and parts?! I emailed breaks plus on their website yesterday evening. Around 24 hours later, I've heard nothing!
  • JO
    Julio M Orozco
    Nov 5, 2025
    5.0
    I called Brakes Plus for an estimate on front and rear brakes, and Seth was on top of things from the start. He recommended bringing in my vehicle for an inspection first, and after checking everything, he called to let me know my brakes were still in great shape and didn’t need to be replaced yet. That kind of honesty goes a long way! Having just moved here, finding a trustworthy mechanic is essential, and I’m glad I found one. For anyone relocating or simply looking for an honest and reliable shop, Brakes Plus is a place you can trust.
  • SD
    Sharonn Davis
    Oct 30, 2025
    4.0
    When I came in, the energy felt a little low and not very welcoming, but the inspection on my brakes and rotors was thorough. Anthony was knowledgeable and gave me both a high and low price option, which I appreciated. When I asked about another issue they found, he didn’t really give a clear price. Labor was higher than the parts, but that’s pretty common. I might come back for the rotors, but not for the brakes — prices were a bit high. My suggestion: be more welcoming and engaging, and keep giving honest estimates. It makes a big difference!
  • TP
    Tim Provost
    Oct 29, 2025
    1.0
    On August 22, 2024, I had my rear pads and rotors replaced for $559. On December 14, 2024, I had my front pads and rotor replaced for $451. On April 28, 2025, I went back to them because my brakes were squeaking and I had brake dust all over my rims. I quoted $323 to resolve the issue. I had already paid $1,000.00 and they wanted more. I went back today and Seth initially quoted me $438 to resolve the issue. I disagreed with that amount and asked to speak with the Manager. Nate came on the line and said that he would get a quote and call me back. Seth called back and said Nate told him $1,200 for the repairs. I spoke with Nate and he had a very non caring attitude and said that’s the price. If you value your time and money, do not do business with this company.

Frequently Asked Questions About Brakes Plus

What types of automotive services does Brakes Plus in Ft. Worth offer?

Brakes Plus offers services including wheel alignment, brakes, oil changes, suspension repair, state inspections, battery replacement, wiper blades, air conditioning services, and more.

What are the operating hours of Brakes Plus at 7228 S Hulen St, Ft. Worth?

Brakes Plus is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays including New Year's Day and Christmas.