Brakes Plus

Reviews

• KW

  Kara W

  2 days ago
  5.0
  I would like to thank Tommy and his team for their professionalism and their efforts to get my vehicle back on the road without the squeaking. Tommy explained everything from start to finish and had me in and out the door in less than an hour. Thank you for delivery of service. A returning customer.
• KF

  Kelly Foster

  Mar 31, 2026
  5.0
  I came to get my oil changed. Justin always greets me with a a positive attitude. He is friendly, courteous, and clearly takes pride in caring for his customers. He not only ensures I feel confident that my vehicle is in good hands, but also proactively identifies any maintenance needs to help keep my car running smoothly.
• RJ

  Rodney Johnson

  Mar 25, 2026
  5.0
  My car has been pulling to the right for a couple weeks so I just pulled up and rolled the window down to ask how much for an alignment. Tommy immediately came and greeted me and gave me a price that I couldn't refuse. I told him a couple more problems ive been having with my steering and he gave me quick, honest and fair solutions to fix my issues. Gave me the suggestions to rotate the tires as well, and gave me a super fair price in the repair to eliminate the tire shake problem I've been having for a while. They didnt pressure me in to buying right then and there, but simply gave me a quote, and offered real/fair help as far as pricing if I continue to use them as my mechanic. These people here are truly for the people and making cars safe on the road. 11/10 will be returning!
• DC

  Daniel Cahill

  Mar 25, 2026
  1.0
  My wife and I took our truck for brakes, rotors and an oil change. A month later we find out that they drained our oil but never filled it back up or changed the filter. They refuse to refund the full $400 for oil change, labor, and fluid disposal. They did however refund the 99$ for the oil change. I don't understand how we still ended up paying for the labor when the labor wasnt performed. They also claim that the tech that did the service no longer works there as of 2 days ago. Pretty flipping convenient if you ask me. This shop is shady and incompetent. Do not go here if you want to keep your motor intact.
• TS

  Taiya Speed

  Mar 11, 2026
  1.0
  I’m super disappointed with this Brakes Plus location. I’ve had work done by BP before and had a good experience. I referred a family member to them and they treated her horribly. The mechanic that worked on her vehicle messed up when installing her new brakes and would not admit it. When my family member got her car back, it was making a loud clunking noise that it never made before. She brought this to the attention of the manager, who brought the mechanic out to take a test drive with her. The mechanic was blaming it on her bad struts and proceeded to drive over speed bumps faster than she should have to try to make the struts make noise. The struts are older and do need to be replaced soon, but they are not failing yet, and the noise was completely new. The mechanic proceeded to gaslight my family member, telling her that it was definitely the struts and that’s the only thing that would be making that noise. After the test drive, where she drove completely unprofessionally, my family member asked if the manager would take a look at it. He said yes, we will take a look at it, and lifted it up on the lift and pointed a flashlight at each tire, and that was it. He said, “I don’t see anything wrong. It’s definitely your struts.” He didn’t take any of the tires off or do any due diligence. The mechanic, who is a lady, was completely rude and adamant that she had done millions of these and she knows for sure she didn’t mess anything up. My family member ended up leaving in tears and calling me to tell me what happened. She then proceeded to take her vehicle back to a different Brakes Plus the following day. The mechanic there noticed the problem immediately and fixed her mistake. I specifically sent her there because she is a woman and I know women get taken advantage of by mechanics all the time. That lady mechanic and her manager should be ashamed of themselves for trying to take advantage of a single mom. The mechanic’s attitude was completely unprofessional and she has no business dealing with customers.

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