Safelite AutoGlass

3.8
291 reviews

Business Details

6065 Sports Village Road, Frisco, TX
75033, United States
(888) 843-2798
https://www.safelite.com

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Frisco area, turn to Safelite AutoGlass . Those in central Frisco or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 6065 Sports Village Road, Safelite AutoGlass Frisco repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
6065 Sports Village Road, Frisco, TX
75033, United States

Hours

Reviews

3.8
291 reviews
5 stars
198
4 stars
6
3 stars
3
2 stars
8
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the professionalism and friendliness of technicians, others reported rude front desk staff and poor communication.

Timeliness

Many customers expressed frustration with long wait times and missed appointments, indicating a need for improvement in scheduling and adherence to time commitments.

Quality of Work

The quality of windshield replacements was generally well-received, with several customers noting meticulous work and attention to detail, although some reported issues with defects and incomplete repairs.

Communication

Customers highlighted inconsistent communication regarding appointments and service updates, leading to confusion and dissatisfaction.
  • GS
    Glenn Settles
    3 days ago
    5.0
    Techs were professional and service was great, my vehicle was in and out!
  • JS
    Jozette Sayegh
    Feb 4, 2026
    5.0
    Safelite got me scheduled fast, replaced my windshield during the very very cold weather. I greatly appreciate the fast service. My tech was polite and answered my questions.
  • MI
    Michael Ian
    Feb 4, 2026
    5.0
    The team here is amazing. They finished my service before promised and looks even better than a previous replacement at the dealership that had left adhesive behind. Highly recommend!
  • BM
    Bryan Miller
    Feb 2, 2026
    5.0
    I received great customer service from the manager, James! Following the change of my windshield. One of the technicians somehow inadvertently broke A piece of plastic that protects the wiring on the rearview mirror. James didn’t hesitate to have the piece re-ordered and replaced! Thanks!
  • RM
    Richard McMenamy
    Jan 17, 2026
    5.0
    AWe got our windshield replaced on January 7th. Ken had our new windshield prepared and he had it installed quickly. They calibrated the safety equipment and we were on our way in about 2 hours. A couple of days later we noticed what looked like a hand smear between the layers of glass. Billie had a gentleman look at the defect and she scheduled us an appointment for January 16th. James found a defect on the replacement windshield and had someone go pick up another windshield. Ken had our van prepared for the new windshield, when the windshield arrived he got it installed and they calibrated the safety equipment. We were on our way in about 2 hours and 45 minutes. A big thank you to James, Ken and Billie for the excellent service. I would highly recommend this Safelite location.

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