Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Frisco area, turn to Safelite AutoGlass . Those in central Frisco or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 6065 Sports Village Road, Safelite AutoGlass Frisco repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
279 reviews
5 stars
187
4 stars
6
3 stars3
2 stars
8
1 star
75
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the technicians for their professionalism, friendliness, and quality of work, with several noting that their vehicles looked like new after service.
Scheduling Issues
Numerous reviews highlighted problems with scheduling, including missed appointments, lack of communication, and incorrect parts being ordered, leading to significant customer frustration.
Customer Service
Feedback indicated a mix of experiences with customer service, with some customers appreciating the responsiveness and accountability, while others reported rudeness and unhelpfulness from staff.
Timeliness
Several customers expressed dissatisfaction with the long wait times for service and delays in completing repairs, often exceeding the promised timeframes.
Overall Experience
While some customers had positive experiences and would recommend Safelite, a significant number expressed disappointment and frustration, suggesting a need for improvement in operations and customer care.
- LBLauren Anderson BannisterJan 5, 20261.0They replaced my windshield and I’ve been back 3 times for careless mistakes they’ve made and will be going back for a fourth bc they’ve done something to my rear view mirror and it’s still not repaired correctly. Customer service is mediocre and the front desk is rude.
- JBJay BirungDec 29, 20255.0Our 2013 Toyota Sienna windshield looks messy for years because I keep postponing the replacement. It started as a small crack, then it crawled all over. I scheduled an online replacement with 75$ discount on their high-tier offer. Tech Jermaine did a great job! All my stickers were transfered, our old reliable Sienna looks like new now.
- JDJason Lovaas, D.C.Dec 28, 20255.0Great technician and great service.
- JCJames CoronaDec 20, 20255.0The entire experience was great. From scheduling to communication before the service to the technician who was friendly and efficient when he arrived. Almost sounds like some sort of bot response but I can't find anything wrong with any part of the service I got from them.
- BPBrashton PompaDec 10, 20251.0Safelite came to repair my window today. Fully removed the window from the vehicle, then realized they did not order the correct window replacement. They are not putting on anything up to cover my open window. So now my vehicle is open to the elements. After waiting 4 days for this, I am furious. What terrible service. Who would not check the part before starting the service? What an unprepared and unprofessional company.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Frisco offer?
Safelite AutoGlass in Frisco offers windshield repair and replacement, auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, insurance paperwork processing, and same-day service.
Where is Safelite AutoGlass located in Frisco, TX?
Safelite AutoGlass is located at 6065 Sports Village Road, Frisco, TX 75033, USA.
What are the operating hours of Safelite AutoGlass in Frisco?
Safelite AutoGlass in Frisco is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass provide mobile or in-shop service?
Yes, Safelite AutoGlass offers both in-shop and convenient mobile auto glass repair and replacement services in Frisco.
Is there a warranty on windshield repairs at Safelite AutoGlass Frisco?
Yes, windshield repairs at Safelite AutoGlass Frisco come with a national lifetime warranty.
What payment options are accepted at Safelite AutoGlass in Frisco?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Are appointments required to get service at Safelite AutoGlass Frisco?
Yes, Safelite AutoGlass in Frisco requires appointments for service.
Which languages are spoken at Safelite AutoGlass Frisco?
The staff at Safelite AutoGlass Frisco speak both English and Spanish.
What nearby restaurants can I visit before or after my appointment at Safelite AutoGlass in Frisco?
Nearby restaurants include Dickeys Barbecue Pit, Batch Bakery, Earnest B's BBQ and Catering, Durkin's Pizza, and Chef NIC & Co, perfect spots to grab a meal or dessert before or after your visit.
Are there fitness or recreational facilities near Safelite AutoGlass in Frisco?
Yes, you can visit Eagle Gymnastics Academy, Fieldhouse USA Frisco, House of Dragons Taekwondo, Icon Gym, Summit Volleyball, and Pump It Up nearby for sports and recreation.
What healthcare facilities are located near Safelite AutoGlass in Frisco?
Nearby healthcare facilities include HerKare, Low T Center, Physicians Dialysis Frisco, Fresenius Kidney Care North Frisco, and WellHealth For You.