Business Details
About
Car Wash
Location
Hours
Reviews
4.0
417 reviews
5 stars
249
4 stars
61
3 stars
27
2 stars
19
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, particularly at the front desk, leading to dissatisfaction.
Service Quality
Numerous reviews indicated poor cleaning results, with cars often left dirty or damaged after washes.
Billing Issues
Several customers experienced problems with unauthorized charges and difficulties in canceling memberships, leading to feelings of deception.
Staff Recognition
Some employees, particularly Alicen, received positive mentions for their friendly and helpful service.
Long Wait Times
Customers frequently noted long wait times for service, contributing to frustration with the overall experience.
- CKCarmen Konert1 day ago1.0Unresponsive, Unethical, and Zero Accountability On September 25, 2025, this car wash caused visible damage to my car due to a clear malfunction in their equipment. Their staff documented the damage, took multiple photos, and completed an incident report on the spot—fully acknowledging the issue. And then? Absolute silence. No phone call. No email. No follow-up. No apology. Not even a basic acknowledgment after two written notices. I have given this business every opportunity to do the right thing, and they have completely ignored me. I am now giving the company until December 1 to contact me and resolve this matter. If I continue to be ignored, I will have no choice but to escalate with: • My insurance carrier • Texas consumer protection agencies • Local news outlets (WFAA, FOX4, NBC5, CBS11, Telemundo, Univision) • Public consumer-platform reporting Customers should be aware: If their equipment damages your vehicle—even with photos and a written incident report—they will not respond, take responsibility, or make it right. Proceed at your own risk.
- LSLeslie Steen4 days ago5.0Great Service and I get compliments on how clean my car looks. Win win!
- MWMrsJ Williams6 days ago5.0Best car detailed carwash in Frisco; I have been coming here for over a year now and they are always very consistent with their fast and reliable service. I highly recommend based on my personal experience.👍
- DDdanny doesNov 16, 20251.0I’ve been coming here for about 2–3 years and never had any issues with the regular washes, so I decided to try their full detailing service. Unfortunately, it was a pretty disappointing experience. My dashboard was completely clean when I dropped the car off, but when I got it back, it had large smudges and streaks all over it almost like wax or greasy residue. I mentioned it to the manager, and he did try to fix it with some polish, which helped for a day or two, but the marks came right back. Now my dashboard looks worse than before, and nothing I do removes these stains. I paid nearly $200 expecting my car to look better, not damaged. I’m really frustrated because I trusted this place for years. I hope they take this seriously and improve their detailing process so other customers don’t have the same experience.
- VAVictor AyalaNov 4, 20255.0Love it getting the unlimited wash is the best and very convenient with the dust in Texas. Having a clean car here is so hard so it’s worth getting the deal.
Frequently Asked Questions About Raceway Express Car Wash
What are the operating hours for Raceway Express Car Wash?
Raceway Express Car Wash is open daily from 7:30 AM to 6:30 PM.
Where is Raceway Express Car Wash located?
The car wash is located at 3520 Main Street, Frisco, TX 75034, USA.
What payment options are accepted at Raceway Express Car Wash?
They accept American Express, Android Pay, Apple Pay, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Does Raceway Express Car Wash have an online presence?
Yes, you can find them on their website at https://cleangetawayfrisco.com/locations/frisco/ and on Facebook at https://www.facebook.com/100541129300729.
What type of services does Raceway Express Car Wash offer?
Raceway Express Car Wash offers full-service car wash and auto detailing services.
Is Raceway Express Car Wash open on weekends?
Yes, it is open every day including weekends from 7:30 AM to 6:30 PM.
What nearby car maintenance services can I find near Raceway Express Car Wash?
Nearby, you can visit Kwik Kar Frisco for oil changes and automotive repair, Service Street Tire & Auto Repair, and Just Tires for tire and auto repair services.
Are there any pet services near Raceway Express Car Wash?
Yes, McKee's Pet Place nearby offers pet services, pet sitting, and is an animal shelter.
Where can I grab a coffee or food near Raceway Express Car Wash?
Paris Baguette is a coffee shop nearby, and Russo's New York Pizzeria offers pizza and dining options close to the car wash.
What medical and wellness services are available near Raceway Express Car Wash?
Nearby medical services include Frisco Periodontics and Dental Implants, Eyes In Sight optometrist, Texas Pain Treatment Center, and Epiphany Dermatology among others.