Home of the one-hour tire change. At Just Tires, we strive to give you fast, quality service for all your tire-related needs including installation, rotation, wheel balancing, alignment, and much more. Give your vehicle the tire care it deserves by trusting the tire pros at Just Tires.
Multiple customers reported serious safety issues due to improper installation practices, including over-torqued lug nuts leading to potential vehicle damage.
Customer Service
While many reviews praised the staff for being friendly and helpful, there were significant complaints about poor communication and long wait times, especially with scheduled appointments.
Timeliness
A recurring theme in reviews was the excessive wait times for service, often exceeding initial estimates, leading to customer frustration.
Pricing Issues
Customers expressed dissatisfaction with pricing transparency, including discrepancies in quoted prices and unexpected charges for services.
Mixed Experiences
Overall, experiences varied widely; some customers reported excellent service and quick resolutions, while others faced significant delays and unsatisfactory service.
SL
Susi L
1 day ago
2.0
Not a good experience. I was quoted $70 for a hand wash after being asked what I paid “last time,” even though it was my first visit. When I questioned whether pricing was fixed, the price suddenly dropped to $65. The pricing felt inconsistent and unprofessional, and they did not wash my car well.
GG
Gabriel
Dec 29, 2025
1.0
Do not go here if you value your safety.
Just Tires performed work that did not meet basic automotive safety standards. My lug nuts were significantly over-torqued, which resulted in warped brake rotors and stripped wheel studs. This is not normal wear and tear it is improper installation.
I am a mechanic and regularly service my own vehicles, so I was able to diagnose the cause and replace the damaged rotors and studs myself. (-300$ from my wallet) A typical customer would not realize what happened until they experienced vibration, stud failure, or a wheel literally falling off their car while driving.
Correct torque procedure is a fundamental requirement in automotive service. Excessive torque can damage components and compromise wheel retention, creating a serious safety concern if left unaddressed.
This location appears to rely on impact tools without proper final torque verification. That practice should not occur in a professional environment. Corporate leadership should review this location’s procedures, require retraining, and enforce proper torque standards to prevent this from happening to other customers.
I would strongly encourage anyone using this shop to verify torque after service, and I urge corporate management to take this issue seriously.
MM
Manjunath Muddaraju
Dec 6, 2025
5.0
Very helpful folks
KO
Kicks OfVic
Dec 6, 2025
2.0
My family and I have been using Just Tires for years, but definitely had not an ideal experience last visit. I was the first person in the shop at 8AM on a Saturday to get my tires rotated and balanced, oil change, and alignment. I also had a sensor that needed replaced, but wasn’t crucial. I was presented with the price to change the sensor, and I said maybe not today, then immediately was hit with well we can do a Black Friday price on it (Black Friday was last week) so right there is unethical. If you knew that from the jump, why didn’t you offer me, who has spent thousands with you that price to begin with. Very shady.
My “in” time was 8:04AM and my “out” time wasn’t until 11:36AM. At approximately 10:30 I asked how much longer could I expect it to be and was told 15-20min max. Try an hour more. Once the car was done, no apology about time or anything. I saw a previous commenter say they received a discount for the mismanagement of time, but that was never offered (not that I want that) - Just felt like honesty went out the window and place was just “how much can we make off this person” with no customer service like it had been in the past.
JM
Jeffrey Miller
Nov 18, 2025
4.0
Good service, good prices. Issue I’ve had most times with this shop is that things nearly always take longer than they say. Last time was told 1.5-2 hrs. I left just a bit over 4 hrs later. They kindly discounted my service without me asking, which is why I left at 4 stars vs lower.
Just Tires provides fast, quality tire-related services including installation, rotation, wheel balancing, alignment, and more, with a one-hour tire change guarantee.
What are the operating hours of Just Tires in Frisco, TX?
Just Tires is open Monday through Saturday from 8:00 AM to 7:00 PM and on Sundays from 8:00 AM to 5:00 PM. Holiday hours may vary with closures on Thanksgiving and Christmas Day.
Does Just Tires offer in-store pickup for tire services or products?
Yes, Just Tires offers in-store pickup as a service option.
What forms of payment are accepted at Just Tires?
Just Tires accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Is Just Tires accessible for customers with disabilities?
Yes, Just Tires has a wheelchair accessible entrance and parking, and also provides restroom facilities.
How can I make an appointment at Just Tires?
You can make an appointment at Just Tires by visiting their online reservation page at https://www.justtires.com/en-US/make-appointment.
Where is Just Tires located in Frisco, TX?
Just Tires is located at 6405 Coit Road, Frisco, TX, 75035-4922, United States.
Are there any automotive repair services near Just Tires?
Yes, nearby automotive repair services include Fifth Gear Automotive-Frisco and Goodyear Auto Service Center, which may be convenient for broader vehicle maintenance needs.
What nearby eateries can I visit around Just Tires?
Nearby places to eat include Donut House, Sai Gayatri Curry Point, La Creme Bakery Cafe, La Crème Frisco, Bella Cafe, and Salem RR Biryani Plano, offering a variety of dining options before or after your visit.
Are there any specialty or beauty services close to Just Tires?
Yes, Tips and Toes Nail Salon, Tips & Toes spa, and Lawish Beauty Salon are nearby, which customers can visit for beauty and wellness needs.