Enterprise Rent-A-Car

4.1
413 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Frisco, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Teel Pkwy. location today.

Location

Enterprise Rent-A-Car
8811 Teel Pkwy, Frisco, TX
75034, United States

Hours

Reviews

4.1
413 reviews
5 stars
272
4 stars
41
3 stars
22
2 stars
11
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to ensure a positive rental experience.

Reservation Issues

Several reviews highlighted problems with reservations, including unavailability of booked vehicles and difficulty reaching the branch by phone.

Vehicle Condition

Feedback indicated mixed experiences regarding the cleanliness and maintenance of rental vehicles, with some customers receiving well-maintained cars while others reported issues.

Operational Efficiency

While many customers appreciated the streamlined check-in and return processes, some expressed frustration with delays and lack of communication from staff.
  • GZ
    Gina Zamorano
    Jan 5, 2026
    5.0
    Very polite and attentive. In and out in less than 20 minutes. Same day reservation.
  • BS
    Brandy Scott
    Dec 29, 2025
    3.0
    Received a car that was just in the shop. The car was loud and shaky.
  • TM
    Tino Mathew
    Dec 22, 2025
    5.0
    I rarely write reviews so when you see this, please understand I mean it. After leaving the Hertz Frisco location dejected as they didn’t have a vehicle (after booking months in advance) I had a godshot at Enterprise. Not only were they able to accommodate me same day, they were INCREDIBLY thoughtful, kind, and empathetic to my needs. I will say, Hertz lost a lifetime customer and Enterprise just gained one, thanks to the staff and team at Enterprise Frisco! Merry Christmas and Happy Holidays . Your team is AWESOME and may God bless you all!!
  • TB
    Todd Blyleven
    Dec 13, 2025
    5.0
    I was instantly greeted when I walked through the door, and their staff was very friendly and professional. The check-in process was super simple, the car was very clean and worked out great, and the checkout process matched the whole experience with being easy and Professional. I will definitely use them again and recommend them to any of my friends or family who needs to rent a car.
  • MC
    McKenzie Carter
    Dec 6, 2025
    4.0
    I went to enterprise Frisco because the insurance carrier sent me there after an accident for a replacement. My experience was quite frustrating because we don’t drive a large car but we drive a car that strategically fits 3 car seats. Since many cars don’t getting a car in the class being offered that fit all three seats. That’s where Kade comes in, in the midst of my frustration he was patient, helpful and solution oriented. There were many things about our car getting hit and the rental car situation that were going wrong and he helped to get us into something that would fit our family and have the flexibility with drivers that we needed on the insurance side. Kade treated Enterprise like his name was on the door of the business. He went above and beyond to turn my experience around. 10 stars for Kade. 4 for enterprise as there are some process items that should be improved.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Frisco, TX?

Enterprise Rent-A-Car in Frisco offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

Where is the Enterprise Rent-A-Car location in Frisco?

The Enterprise Rent-A-Car in Frisco is located at 8811 Teel Pkwy, Ste 260, Frisco, TX 75034.