Brakes Plus

4.8
1613 reviews

About

Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Frisco today.

Location

Brakes Plus
16151 W Eldorado Pkwy, Frisco, TX
75035, United States

Hours

Reviews

4.8
1,613 reviews
5 stars
1,477
4 stars
45
3 stars
15
2 stars
11
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional service provided by staff, particularly highlighting individuals like Woody and Jacob.

Honesty

Many reviews emphasized the honesty of the service, with customers appreciating that they were not pressured into unnecessary repairs and often left without charges when no work was needed.

Efficiency

The business is noted for its quick service, with many customers reporting fast turnaround times for various services.

Knowledgeable Staff

Customers frequently mentioned the staff's expertise and ability to explain services clearly, enhancing their confidence in the work being done.

Value for Money

Reviewers highlighted reasonable pricing and good value for services rendered, often comparing it favorably against dealership quotes.
  • SP
    Scotch Plays
    2 days ago
    5.0
    Businesses like these are the true statement for the believing there are Honest people in car servicing industry, I had walked in with tail lamp not working and they did take a look and told me it was because the light bulb was not properly set in and and adjusted it. They didn’t charge me a dime and said it was just a reseat of bulb and we are not charging anything. Even though it was nothing but I would have paid them for their honesty of explaining everything in detail. Loved their professionalism and the way they receive the customers with pure joy. Kudos to all the hard working sincere people here ❤️
  • KS
    Kaitlyn Simmons
    Nov 13, 2025
    5.0
    I called in to schedule a time because my engine was starting to sound a little strange. The team was so helpful in getting me in quick to get it looked at. They called me almost 15 min after I dropped it off telling me they had looked at everything and nothing was showing up as an issue! Woody recommended I go ahead and do an oil change but didn’t try to sell me on anything I didn’t need. They were honest, quick, and reasonably priced!
  • HP
    Hailey Petrycki
    Nov 11, 2025
    5.0
    These gentlemen are absolutely incredible. I came in worried because my brakes were grinding, and from the moment I walked in, I was welcomed with genuine kindness. Zanne listened carefully to everything I explained, and without hesitation, made sure my car was immediately looked at. The technician diagnosed the issue quickly and handled everything — new brakes, a new rotor, and an oil change — all in one visit. The prices were more than reasonable, and what meant the most to me was how honest and transparent the team was throughout the entire process. I’ve never had such a stress-free, trustworthy experience at a shop before. It’s rare to find people who truly care about their customers, but they absolutely do. I’m beyond grateful, and I will 100% be coming back. Highly recommended! Thank you guys for the help and the wonderful experience!
  • CC
    Chelcie
    Nov 5, 2025
    5.0
    Had a great experience here at the Brakes Plus on Eldorado. Scheduling online was super easy, the technician who serviced us at the front desk (Woody) was super kind and helpful! Got a prompt phone call after the inspection and was told the assessment of the vehicles issues. They were able to get to my car and fix my brakes/issues quickly. They even helped save me some money with a coupon. Overall very nice experience and would definitely recommend!
  • TD
    Tom Dangler
    Oct 31, 2025
    5.0
    Came here after a oil change place told me my front brake pads were critically low and quoted me almost $700 to repair. Jacob and Woody got me in quick. Turns out my brakes were more than fine and brake fluid was just starting to get discolored and level was a little low. I went ahead and got the brake flush and out the door for less than a hundred bucks. I appreciate the honesty and getting you what you actually need. They earned themselves a repeat customer. I will be back.

Frequently Asked Questions About Brakes Plus

What services does Brakes Plus in Frisco offer?

Brakes Plus in Frisco offers a variety of automotive services including wheel alignment, brakes, oil changes, suspension repairs, state inspections, battery replacement, wiper blades, air conditioning services, tune-ups, and more.

What are the operating hours for Brakes Plus in Frisco?

Brakes Plus in Frisco is open Monday to Friday from 8:00 AM to 6:00 PM, on Saturdays from 8:00 AM to 5:00 PM, and is closed on Sundays and major holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and Easter.