AutoZone Auto Parts

4.4
759 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Preston Rd in Frisco, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Frisco, TX or call us at (972) 377-3946.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6803 Preston Rd #156, Frisco, TX
75034, United States

Hours

Reviews

4.4
759 reviews
5 stars
543
4 stars
106
3 stars
42
2 stars
12
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond to assist with car issues.

Staff Knowledge

Several reviews highlighted the expertise of employees, particularly in diagnosing problems and recommending appropriate solutions.

Mixed Experiences

While most feedback was positive, some customers reported negative interactions with specific staff members, indicating inconsistency in service quality.

Installation Assistance

Numerous customers appreciated the assistance with installing parts, such as batteries and light bulbs, which enhanced their overall experience.

Store Availability

Customers frequently noted that the store had the parts they needed in stock, contributing to their satisfaction.
  • MB
    MATT BOYD
    Nov 13, 2025
    1.0
    Was told can't work on car in parking lot I call that false advertising trash people incorporate positions workers work on their own personal vehicles with no problem in parking lot
  • MM
    Makenzie
    Nov 12, 2025
    5.0
    I had to stop by tonight after an extremely long day to grab a part for my car. The gentleman, Michael G helped me out and honestly went above and beyond in the customer service department. He got me what I needed, and truly turned my pretty rough day around. I wish I could leave more than 5 stars!
  • AR
    Abigail Rutledge
    Nov 10, 2025
    5.0
    Needed a new headlight bulb. Blaine asked if I needed help changing my bulb. My headlights were very stuck but after some help from another employee, Max, and both my headlights were changed! Wonderful service!
  • JM
    Joey Montoya
    Nov 5, 2025
    5.0
    Went to snag a new battery and Jose was a huge help! He had me in and out within about 15 minutes. He even helped me out by replacing the spray nozzle on my battery cleaner, which had broken off. Will definitely be going back and enjoyed chatting it up with Jose while he replaced my battery.
  • IP
    Isaiah Perry
    Oct 29, 2025
    5.0
    About two months ago I drove around 1700 miles from the east coast to Dallas with everything I owned packed into my car. Less than two miles from my destination, the passenger side front wheel fell off my car. Good times. Four miles of running later, I arrived at their location, and when I say they went above and beyond, you best believe it can't be summed up in that single statement. Not only were they very understanding of a random guy running into the store sweaty and out of breath, but were very helpful in finding the correct parts and tools for the fix. As it turned out, they did not have the parts at their store, but were still able to source them to a nearby O'Reilly's. See this is great customer service right here, but no, I am not done. They didn't just point me in the right direction, they DROVE me to the O'Rieilly's, waited outside for me to grab the parts, AND then drove me all the way back to where my car broke down. I want to emphasize i didn't ask them to do any of this, everyone just jumped immediately on board ready for action. From the time I left the east coast, it has taken me three months to find stable living and a job. At least half that time was spent in random parking lots, sleeping on top my car. I should have made this review two months ago, but regardless I want it to be known how thankful I am for their help and care. At a time when my car was my life line, and every minute away from it was another minute it might get towed, I really can not state just how grateful I was and am for all they did to help me. Unfortunately Five stars is all I can give so, thank you!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Frisco, TX?

AutoZone Auto Parts in Frisco is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.

What services does AutoZone offer for pickup and delivery?

AutoZone offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.