AutoZone Auto Parts

4.4
768 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Preston Rd in Frisco, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Frisco, TX or call us at (972) 377-3946.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6803 Preston Rd 156, Frisco, TX
75034, United States

Hours

Reviews

4.4
768 reviews
5 stars
552
4 stars
106
3 stars
42
2 stars
12
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for their exceptional customer service, highlighting employees like Brock, Jose, and Julian for going above and beyond to assist customers.

Knowledgeable Staff

Customers frequently noted the staff's expertise and willingness to help diagnose issues and provide solutions, enhancing the overall shopping experience.

Positive Atmosphere

Many reviews mentioned the friendly and welcoming environment of the store, with staff engaging positively with customers.

Mixed Experiences

While most feedback was positive, a few customers reported negative interactions, particularly regarding returns and specific staff behavior.
  • KS
    Kayla Sanchez
    3 days ago
    5.0
    I stopped by because I had a headlight go out on me and I was helped by a a really kind gentleman by the name of Jesus. He even took the time to help me change it which I really appreciated. I really recommend this location to anyone they’re extremely kind and helpful!
  • JH
    John Hannah
    5 days ago
    5.0
    Great experience exchanging my car battery thanks to Max, the store manager at AutoZone. Friendly, knowledgeable, and made the process quick and hassle-free. Excellent customer service—I’ll definitely be back.
  • JJ
    Jamie Jackson
    6 days ago
    5.0
    I came in the other evening looking for paint to cover a huge scratch that I thought I had on my car. I asked Julian for help and he showed me the paint then went to my car to find the paint number. He then asked to look at the spot. He looked at it, got a wipe, and started wiping. Turns out it was just paint transfer. He then proceeded to wipe down the whole spot until it was gone. It literally looked like nothing was ever there! If you ever come to this store ask for Julian - he is not only extremely knowledgeable but he goes the extra mile for customers which means a lot!
  • JG
    Jennifer Gray
    Dec 30, 2025
    5.0
    WOW! Ok, my neighbor replaced my headlights for me recently and when he did, my dome lights quit working. So I went up the street to another autoparts store but they told me to do the research myself and did not offer to assist me. So, I drove south to Autozone, who has helped me previously (why did I even goto the other store to start?) BROCK was so very kind and helped me trouble shoot the issue with my car, which ended up being a fuse issue. He found the appropriate replacement fuse and changed it out. This particular autozone has helped me with a battery issue before. They are always so kind, helpful and their customer service is EXCELLENT! Cars are not my area of expertise at all, so it is comforting to find a place with trustworthy and helpful employees. I HIGHLY RECOMMEND THIS STORE and for sure ask for Brock!!!!! The BEST!!!
  • SM
    Sunni Moon
    Dec 22, 2025
    5.0
    I stopped in and was greeted by Mikey before I entered the store. He was very helpful. The entire store were engaging and happy to help everyone that entered the store.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Frisco, TX?

AutoZone Auto Parts in Frisco is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.

What services does AutoZone offer for pickup and delivery?

AutoZone offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.