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AutoZone Auto Parts

4.4
(780 reviews)

Business Details

6803 Preston Rd 156, Frisco, TX
75034, United States
(972) 377-3946
https://www.autozone.com/locations/tx/frisco/6803-preston-rd-156.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Preston Rd in Frisco, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Frisco, TX or call us at (972) 377-3946.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6803 Preston Rd 156, Frisco, TX
75034, United States

Hours

Reviews

4.4
780 reviews
5 stars
562
4 stars
107
3 stars
42
2 stars
12
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting their helpfulness, knowledge, and willingness to go above and beyond.

Knowledgeable Staff

Numerous reviews mentioned the staff's expertise in automotive issues, with specific employees recognized for their ability to diagnose problems and provide effective solutions.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.

Helpful Assistance

Customers appreciated the hands-on assistance provided by staff, including help with installations and troubleshooting, which enhanced their overall experience.
  • CG
    Cheyla Gil
    3 days ago
    1.0
    Vine a las 9:30 y estaba cerrado en la aplicación dice que cierra a las 10
  • YG
    Yordanos Gedam
    4 days ago
    5.0
    I stopped by this location to pick up a degreaser and ended up receiving some of the best customer service I’ve ever experienced. I was helped by a gentleman named Hijar (I hope I’m remembering his name correctly), and he truly went above and beyond. Not only did he help me find what I came in for, but he also checked and topped off my oil, walked me through next steps for another issue I mentioned, and even helped switch out my mom’s license plates. He was incredibly knowledgeable, patient, and generous with his time. At one point, he even helped us avoid being overcharged by a mechanic by explaining what was actually necessary. It’s rare to encounter someone who is both skilled and genuinely honest. As a woman navigating car maintenance, having someone trustworthy and willing to educate rather than take advantage made all the difference. I’m sincerely grateful for his help and hope management recognizes the value he brings to this store.
  • AC
    Ashliegh Christie
    Feb 11, 2026
    5.0
    First time at this location, and I was blown away by the staff, specifically K and his manager Max! Came into look for an air filter, cabin filter, and battery. I couldn't find the air filter, and I went up to the front and was greeted by K. He was able to find the air filter at a store less than a mile away, call to make sure it was there, and had me do the purchase here to eliminate any further time at the other store. He brought up the battery to check out and I asked if he knew where I might be able to get it installed, he said they could do it right there. I drive a Chevy Traverse, and changing out a battery I found out is not easy whatsoever. K was doing a great job, Max came out to give assistance as they knew this wouldn't be an easy job with one person. They persevered! I highly recommend coming to this location for all your car needs!
  • MG
    Ms. Garner
    Feb 5, 2026
    4.0
    Came in after my car shut down on me. I purchased a battery, but I thought it was odd because I thought I had a warranty. I found out that my car actually had a warranty on the battery & tried talking to the guy changing it my battery. He pretty much ignored me & didn't answer my questions. He continued to work as if he didn't care. I was a bit taken aback, but next time I'll be direct & ask him to stop since I did have a warranty.
  • LN
    Lisa Nichols-Sheppard
    Feb 3, 2026
    5.0
    I visited this AutoZone to have my check engine light scanned. Jose was extremely professional and thoroughly explained the report with knowledge and confidence, which made me feel comfortable that the issue was likely minor. Highly recommend this location. Great customer service!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Frisco, TX?

AutoZone Auto Parts in Frisco is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.

What services does AutoZone offer for pickup and delivery?

AutoZone offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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