AutoZone Auto Parts

4.3
191 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone East Main St in Fredericksburg, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Fredericksburg, TX or call us at (830) 990-8254.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1430 E Main St, Fredericksburg, TX
78624, United States

Hours

Reviews

4.3
191 reviews
5 stars
115
4 stars
43
3 stars
13
2 stars
9
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, while some reported negative experiences with unhelpful employees.

Efficiency

Customers appreciated the quick service and efficiency in handling their needs, often mentioning fast diagnostics and repairs.

Product Knowledge

Several reviews highlighted the staff's expertise in helping customers find the right parts and providing useful advice.

Mixed Experiences

While many had positive interactions, there were notable complaints about poor service and unprofessional behavior from some employees.

Value for Money

Customers generally found the prices to be fair and appreciated the availability of warranties and loaner programs.
  • LH
    Luis Hernandez
    Oct 4, 2025
    4.0
    Tail lights were not working. Figured it out with Google and YouTube help. Employees did not offer to come outside to assist. Although they did lend me a tool that I returned after usage. No line early in the morning. Quick service.
  • AR
    Amy Roberts
    Sep 22, 2025
    5.0
    We were about to make a long drive when the check engine light came on. They ran a diagnostic AND filled up our tires for us. So kind and helpful!!
  • RY
    R Y
    Sep 15, 2025
    5.0
    I had a great experience at the store. I need to have my battery check and the young man immediately grabbed his battery tester and walked with me to my car. He tested my battery and confirmed what I had figured, I needed a new battery. We went back inside so I could purchase the new battery. But the store was experiencing an issue with there point of sale system. The young man helping tried several times to find me in the system by entering my phone number but it wouldn't work. He then asked an older gentleman to help. The older gentleman apologized that they were having problems processing the sale. I didn't mind the wait because the issue was out of their control. After a few more tries the gentleman was able to get my transaction completed and I finalized my purchase. Both of these gentleman were professional and made my experience very pleasant. Moments before I had just left the Oreilly store across the street where I left without purchasing due to horrible customer service. I'm glad I made the decision to go to Auto Zone. I am a former general manager of 30 years with a wholesale club store. It's great to see that there are still some employees that are able to provide great customer service. I will be back.
  • MM
    Melissa Mccloy
    Sep 11, 2025
    1.0
    Horrible customer service. Would not come here again
  • SB
    SANDRA BARFIELD
    Aug 12, 2025
    5.0
    These people are so knowledgeable and very helpful!! The prices are hard to beat. I won't go anywhere else for auto needs

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Fredericksburg, TX?

The store is open Monday through Friday from 7:30 AM to 8:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, same day delivery, and curbside pickup services for your convenience.