Pilot Travel Center

Reviews

• DL

  David M. Lucas

  2 days ago
  1.0
  Inconvenience high prices, hard to get to heading North , have to get off on the service road two exits before it comes up or you will not be able to get there. I would pass it up and go to QT next exit, better prices.
• JJ

  Jesse

  Mar 23, 2026
  5.0
  All of the staff been good to me while I was here, I would like to shout out Reggie for giving me a burrito while I wait for the guys to get done working on my truck. I would like to shout out to Reggie and Jay for figuring out my issue and resolving it.
• CG

  Chase Green

  Mar 22, 2026
  1.0
  Nasty place. No clean showers even when they say they cleaned them. They just take the towel someone else used and wiped the walls and floors down. They call it the cleaning process. Ewe
• SS

  Stephanie

  Mar 20, 2026
  1.0
  IF YOU STAY HERE OVERNIGHT, HAVE SOME SORT OF SECURITY MEASURES AS IT PERTAINS TO YOUR DOORS. MY HUSBAND AND I WERE ROBBED WHILE SLEEPING. SOMEONE PICKED THE LOCKS AND STOLE MONEY FROM MY HUSBAND'S WALLET. MY HUSBAND WOKE UP SHORTLY AFTER, SAW THAT THE LIGHTS WERE ON, IMMEDIATELY GOT UP, CHECKED HIS WALLET AND THE DASHBOARD SHOWED THE DRIVERS DOOR WAS OPEN. YES WE MADE SURE IT WAS LOCKED BEFORE WE WENT TO SLEEP. MY HUSBAND WENT INSIDE OF THE PILOT TO SPEAK WITH SOMEONE ONLY TO FIND OUT THAT THIS HAS BEEN GOING ON FOR MONTHS. I KID YOU NOT, ANOTHER DRIVER THAT WAS PARKED NOT TOO FAR FROM US JUST HAPPENED TO WALK IN CLAIMING HE WAS ROBBED 10 MIN AGO. MY HUSBAND REPORTED IT TO THE LOCAL AUTHORITIES, AND AGAIN WAS TOLD THAT THIS HAS BEEN GOING ON FOR MONTHS. PILOT NEEDS CAMERAS IN THE BACK OF THE PARKING LOT AND NEEDS SECURITY DRIVING AROUND PERIODICALLY. THEY HAVE THE AUDACITY TO CHARGE FOR THE MAJORITY OF THE PARKING SPACES, BUT THEY CAN'T EVEN HAVE BETTER SECURITY MEASURES IN PLACE FOR TRUCKERS. I THANK GOD THAT MONEY WAS THE ONLY THING TAKEN. DO BETTER PILOT.
• JL

  Julia Lawson

  Mar 18, 2026
  5.0
  My husband and I were on 35W when our tire light came on...having plugged a tire previously, we were concerned it was the same tire. We pulled off to the closest gas station, spent 15 minutes debating changing the tire to the spare, filling up the tire and risking it, or finding a tire shop that was open. (It was already 5:00 p.m. so not much hope for finding an open shop) 1 mile away from us, was a Pilot Travel Center with the ONLY tire shop. We decided to see if they could help us, maybe change the tire and put the spare on, or tell us if it wasn't safe to drive on...4 minutes later we pulled into the bay of the Pilot Travel Center. Every technician was so kind and so professional. They had us pull into the bay immediately, and they "took a look". Luis pulled out a patch kit, had my husband park the car, and in less time then it took debating on where to go, Luis had the screw pulled out, and plug put in. I felt like I should have timed him and given him his Pit Crew Stats. Luis and his team at Pilot Travel Center Tire Shop were life savers, we were back on the road and our "to go" dinner was still hot when we got home in Lewisville.

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