Pilot Travel Center

3.8
3179 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Fort Worth, TX! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2400 Alliance Gateway Fwy, Fort Worth, TX
76177, United States

Hours

Reviews

3.8
3,179 reviews
5 stars
1,375
4 stars
760
3 stars
480
2 stars
185
1 star
379

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the parking lot and shower facilities, with reports of trash and unclean showers.

Parking

Customers consistently reported difficulties finding parking, with many noting that the lot is often full and poorly managed.

Staffing Issues

Several reviews mentioned understaffing, leading to long wait times for showers and poor customer service experiences.

Customer Service

While some customers praised individual staff members for their friendliness, many others reported rude management and poor service overall.

Facilities

The availability and maintenance of facilities, especially showers, were frequently criticized, with long wait times and inadequate cleaning noted.
  • JR
    Jeremiah Rogers
    Dec 30, 2025
    1.0
    No RV parking. Your just suppose to know that. Person representing pilot argues with me call me a lier. Don't come here. I get 4 people telling me 2 different things.
  • YY
    Yahya Yahya
    Dec 21, 2025
    1.0
    Place is not clean and the attitude of this one employee name amber was just so bad I was going to fill up with 500$ worth of diesel but will never go again there
  • AI
    Acid Man Productions L.L.C. “InNoSint”
    Dec 21, 2025
    1.0
    No lounge, line for showers is always more than 10, angle parking, lot is always full, McDonalds takes up half the building, laundry small with 3 chairs in the hallway, parking lot rough, only parking (pilot) with in a 20-30 min drive unfortunately, no other food or business around
  • BB
    Brian Britt
    Dec 16, 2025
    1.0
    Five hours of waiting for a shower is unacceptable! I saw the shower doors open, not being cleaned. Your employees are slow, and lazy as hell. DO YOUR JOB or get out! I will NEVER come back to the Pilot ever again.
  • EM
    Eric Malin
    Dec 14, 2025
    1.0
    Stopped here for a shower, wait showed 16 people in line and it took 2.5 hours. At one point there were 4 or 5 shower stalls open and no one around to clean them. Do better pilot, we have things to do, places to be and standing in a hallway of people after being on the road all day is not one of them. Side note, bathrooms are decent size and at least 12 showers that I counted.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.