Pilot Travel Center

3.8
3168 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Fort Worth, TX! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2400 Alliance Gateway Fwy, Fort Worth, TX
76177, United States

Hours

Reviews

3.8
3,168 reviews
5 stars
1,373
4 stars
758
3 stars
480
2 stars
184
1 star
373

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Customers frequently reported difficulties finding parking, with many noting that the lot is often full and poorly managed.

Shower Service

Long wait times for showers were a common complaint, with many customers experiencing delays of over an hour due to insufficient staffing.

Cleanliness

While some customers praised the cleanliness of the bathrooms and store, others reported dirty parking lots and unkempt shower facilities.

Customer Service

Feedback on staff varied, with some praising friendly and helpful employees, while others criticized management for rudeness and poor service.

Food Options

The presence of fast food options like McDonald's and Subway was appreciated, although some noted issues with service speed.
  • PP
    Patricia
    Nov 11, 2025
    1.0
    Worst place if you’re planning to schedule a shower make sure you reserve it 5 hour early as I booked my at 6 am it’s almost noon and still haven’t got my shower the staff just walking around pertaining there working. Shitty place
  • FF
    Ferrari Fertolino
    Nov 5, 2025
    4.0
    ⭐️ for parking- stupid ⭐️⭐️⭐️⭐️ nice place to have a sandwich and maybe a shower if you can park 😀😀
  • AJ
    Alex Jenkins
    Oct 25, 2025
    1.0
    I paid for prime parking because staff was really pressing about parking an unpaid I wake up it’s trucks parked illegally right beside me
  • JK
    Jonny K
    Oct 14, 2025
    5.0
    It’s a good Subway especially for truck drivers who are limited with options and places to get food from, however the biggest failing of this location is there’s always only one person working at any given time. Every time I have come they state they are not just understaffed, but that’s all that their “budget” allows for. In my opinion this is forgivable because the team is working as hard as they can, however I will find other locations to eat if there is a line and only one person working. Please take this into account - Pilot - and correct this intended lack of labor.
  • HT
    Heriberto Torres
    Oct 12, 2025
    3.0
    Parking is a lets call it difficult. Trucks parked where they shouldn't blocking in other trucks and preventing others from parking. Im surprised theres no busted headlights or torn fenders all over the place. Easy to get hit here with the lack of parking management. I reserved a spot and thankfully the staff does go out to clear reserved spots that have exceeded their stay. The store is very nice and the staff is polite only major issue is the parking mess.. Nevermind someone got hit literally happened minutes after I posted this review

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.