Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Fort Worth, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Alta Mere Dr. location today.
Location
Hours
Reviews
4.1
640 reviews
5 stars
439
4 stars
53
3 stars
29
2 stars
24
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, highlighting individuals like Ricky, Thomas, and Joseph for their exceptional service.
Rental Experience
Many reviews noted a smooth and efficient rental process, with quick pick-up and drop-off times.
Communication Issues
Several customers expressed frustration with the lack of phone support, mentioning difficulties in reaching the location by phone.
Vehicle Condition
Customers reported that the vehicles were clean and well-maintained, contributing to a positive rental experience.
Concerns with Pricing
Some reviews raised issues regarding unexpected charges and lack of transparency in pricing, leading to dissatisfaction.
- VVVanessa Valle2 days ago5.0The staff at this location are top tier! Always friendly & super helpful. Communication is great & attentiveness is a 10 out of 10! I’ll always use enterprise & recommend this location to my friends & family!
- CCCrystal CDec 30, 20255.0Great employees and rental experience. Ricky and Thomas were friendly and took care of any questions and concerns I had. I took the extra time to visit this location versus the Weatherford location and have no regrets whatsoever. It was a great experience and I will continue choosing this location for all my rental car needs.
- EBElle BarnettDec 29, 20255.0Had the service by Thomas , Joe, and Ricky at pickup and drop off. They all really make you feel like they got your back, and did. Joe wasnt letting the insurance play me over with a standard and thry gave me my upgrade. Thry checked in through a message portal and that was very convenient. Played with my daughter . I even saw how they made others feel real good and comfortable their insurance issues. Ill drive 30min out again to get some assistance if i need to. Hopefully not though. Only thing i would suggest for enterprise, get a tap to pay. That is all. Happy Holidays
- KGKatrina GuillotDec 20, 20252.0Don’t try calling, they don’t pick up or they do & immediately hang up on you.
- SCShonda, Marcus ClevelandDec 17, 20255.0Great experience with Enterprise. We had an issue with our first vehicle, and Joe Vasquez took care of it quickly with no hassle at all. He was super helpful and made the whole process easy and stress-free. Really appreciate the great customer service — we’d definitely rent from Enterprise again.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Fort Worth offer?
They offer a wide range of vehicles including rental cars, vans, luxury cars, and trucks to suit various needs.
Where is the Enterprise Rent-A-Car location in Fort Worth, TX?
It is located at 3330 Alta Mere Dr, Fort Worth, TX 76116, USA.
What are the operating hours for Enterprise Rent-A-Car at the Alta Mere Dr. location?
From Monday to Friday, they are open from 7:30 AM to 6:00 PM, on Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at this location?
You can reserve your car online through their reservation URL at https://www.enterprise.com/en/car-rental-locations/us/tx/fort-worth-alta-mere-dr-0996.html.
What payment options are accepted at Enterprise Rent-A-Car on Alta Mere Dr.?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any discounts?
Yes, they have discounts available for active military personnel.
What nearby automotive services are available around the Enterprise Rent-A-Car location?
Nearby automotive services include Pep Boys for tire and automotive repairs, Midas for oil changes and repairs, and multiple used car dealers such as Ride Now and Manuel Pre-Owned Cars.
Are there any nearby restaurants customers can visit before or after renting a car?
Yes, customers can enjoy nearby dining options like Pollo Regio for Mexican fast food, Burger Street for burgers, and Furr's Fresh Buffet offering American cuisine.
What local stores are near Enterprise Rent-A-Car for convenient shopping?
Nearby stores include Dollar General for discount shopping, The French Door for general shopping, and Schefflera’s House of Plants for gardening needs.
Does Enterprise Rent-A-Car provide airport pick-up services at the Fort Worth Alta Mere Drive location?
Yes, this location offers airport pick-up services as part of their car rental offerings.