Need a rental car in Fort Worth, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bryant Irvin location today.
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of booked vehicles and lack of communication regarding changes.
Rental Experience
Many customers reported positive experiences with the rental process, highlighting ease of pick-up and drop-off, as well as the condition of the vehicles.
Billing Concerns
There were complaints about unexpected charges and issues with billing, particularly regarding deposits and additional fees.
Location Feedback
The new location received positive remarks for its cleanliness and organization, contrasting with previous experiences at other locations.
JL
John Livingston
3 days ago
4.0
Due to a failure of an employee to explain the cost properly, I ended up with a bill significantly more than I originally had budgeted for. I was quite hot about it too, I didn't go in ranting but I had good cause too. I had already talked to the manager about it on the phone. So when I returned the vehicle, I was pretty hot, however, I calmed myself down before I got there. I discussed the bill, with Jordan, and he was genuinely concerned about winning my business again. I told him I would never rent at an enterprise again, but after further discussion, he adjusted the bill and gave me cause to say he is a good dude, and if I need another rental, his honesty and integrity will definitely make me consider coming back. I was impressed, yall stop in and Check on Jordan Esparza, good manager, he can sell anything.
JJ
James Logan Jr.
Nov 9, 2025
4.0
Staff is wonderful as well as attentive.
JP
Jenny Puckett
Nov 5, 2025
1.0
Very unprofessional customer service at the counter. Rude tone and communication. Not helpful and very disrespectful.
FR
Fatima Rahman
Nov 1, 2025
4.0
I rented a car for 2 weeks and it was worth the money.
SC
Sonia Carvajal
Oct 28, 2025
3.0
The location and business hours are great as not all rental places open on Sundays. I do not like that I have to sign the contract outside the office without getting enough explanation about the terms.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Fort Worth?
Enterprise Rent-A-Car in Fort Worth offers a wide range of vehicles including economy cars, vans, and luxury cars to suit your rental needs.
What are the rental location's operating hours?
The Fort Worth Bryant Irvin location is open Monday to Friday from 7:30 AM to 6:00 PM and on weekends from 9:00 AM to 1:00 PM.
Where is Enterprise Rent-A-Car located in Fort Worth?
It is located at 5670 Bryant Irvin Rd, Fort Worth, TX 76132.
Can I make a reservation online for a rental car at this location?
Yes, you can reserve your rental car online at Enterprise's official website for the Fort Worth Bryant Irvin location.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Is Enterprise Rent-A-Car in Fort Worth open on weekends?
Yes, the location is open on Saturdays and Sundays from 9:00 AM to 1:00 PM.
Are there any military discounts available at Enterprise Rent-A-Car in Fort Worth?
Yes, Enterprise offers discounts for active military personnel.
What nearby places can I visit when renting from Enterprise Rent-A-Car on Bryant Irvin Rd?
You can visit nearby places such as Art in Bloom Florist and Gifts for flowers and shopping, or enjoy a meal at Fuzzy’s Taco Shop, a nearby Tex-Mex restaurant.
Is there a nearby gas station where I can refuel my rental car?
Yes, QuikTrip, a gas station and convenience store, is located nearby, making it convenient to refuel your rental vehicle.
Are there automotive services near Enterprise Rent-A-Car if I need assistance?
Yes, Discount Tire offers tire and oil change services nearby, and Sewell Lexus Collision provides automotive repair services close to the rental location.