Enterprise Rent-A-Car

3.9
755 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Fort Worth, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bryant Irvin location today.

Location

Enterprise Rent-A-Car
5670 Bryant Irvin Rd, Fort Worth, TX
76132, United States

Hours

Reviews

3.9
755 reviews
5 stars
472
4 stars
69
3 stars
41
2 stars
30
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.

Reservation Issues

Several customers experienced problems with reservations, including unavailability of booked vehicles and lack of communication regarding changes.

Rental Experience

Many customers reported positive experiences with the rental process, highlighting ease of pick-up and drop-off, as well as the condition of the vehicles.

Billing Concerns

There were complaints about unexpected charges and issues with billing, particularly regarding deposits and additional fees.

Location Feedback

The new location received positive remarks for its cleanliness and organization, contrasting with previous experiences at other locations.
  • JL
    John Livingston
    3 days ago
    4.0
    Due to a failure of an employee to explain the cost properly, I ended up with a bill significantly more than I originally had budgeted for. I was quite hot about it too, I didn't go in ranting but I had good cause too. I had already talked to the manager about it on the phone. So when I returned the vehicle, I was pretty hot, however, I calmed myself down before I got there. I discussed the bill, with Jordan, and he was genuinely concerned about winning my business again. I told him I would never rent at an enterprise again, but after further discussion, he adjusted the bill and gave me cause to say he is a good dude, and if I need another rental, his honesty and integrity will definitely make me consider coming back. I was impressed, yall stop in and Check on Jordan Esparza, good manager, he can sell anything.
  • JJ
    James Logan Jr.
    Nov 9, 2025
    4.0
    Staff is wonderful as well as attentive.
  • JP
    Jenny Puckett
    Nov 5, 2025
    1.0
    Very unprofessional customer service at the counter. Rude tone and communication. Not helpful and very disrespectful.
  • FR
    Fatima Rahman
    Nov 1, 2025
    4.0
    I rented a car for 2 weeks and it was worth the money.
  • SC
    Sonia Carvajal
    Oct 28, 2025
    3.0
    The location and business hours are great as not all rental places open on Sundays. I do not like that I have to sign the contract outside the office without getting enough explanation about the terms.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Fort Worth?

Enterprise Rent-A-Car in Fort Worth offers a wide range of vehicles including economy cars, vans, and luxury cars to suit your rental needs.

What are the rental location's operating hours?

The Fort Worth Bryant Irvin location is open Monday to Friday from 7:30 AM to 6:00 PM and on weekends from 9:00 AM to 1:00 PM.