Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Fort Worth, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Fort Worth 7th Street location today.
Location
Hours
Reviews
4.1
743 reviews
5 stars
516
4 stars
60
3 stars
19
2 stars
15
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individuals like Matt, Alyssa, and Joseph for their exceptional service.
Rental Process
The rental and return processes were frequently described as quick and efficient, although some customers experienced delays or issues with vehicle availability.
Vehicle Quality
While many customers received clean and well-maintained vehicles, there were complaints about receiving cars with damage or not matching the reserved size.
Mixed Experiences
Several reviews highlighted a mix of positive and negative experiences, with some customers expressing frustration over poor service or miscommunication.
- KKKASSANDRA2 days ago1.0I am extremely disappointed with the level of customer service I received. My concerns were not taken seriously, communication was poor, and there was a clear lack of professionalism throughout the interaction. I attempted multiple times to resolve the issue, but no meaningful effort was made to assist me. Customer service should be responsive, respectful, and solution-oriented—unfortunately, that was not my experience. I would not recommend this business based on how this situation was handled. Whoever worked on this day and answered the phone was very unprofessional. Highly do not recommend this location
- IHIsabel Herrera6 days ago5.0I had a wonderful experience at this location. Don’t regret driving 30min out of my way to this specific location. The customer service was truly above and beyond—everyone was friendly, helpful, and genuinely cared. After a previous bad experience with Budget, this was a very refreshing and positive change
- EHEddie HallDec 27, 20255.0The Fort Worth location has a wide variety of vehicles and they make the rental process painless.
- JPJeff PhillipsDec 17, 20255.0I recently hired a car from Enterprise on 7th Street in Fort Worth and would like to commend the staff. They were professional, informative, and supportive throughout the process. This marks a significant improvement compared to my last visit to the office in 2022. Compliments to the entire team.
- SWS WoodDec 12, 20255.0I was sent to this location due to the size vehicle I needed. Even tho they were overwhelmed, my rental was there and Taje was great! He upgraded me to the vehicle I needed for my trip, and he had a great personality which made the transaction go smoother! Both rental and return transactions were quick and effortless. Give that man a raise, I will definitely be renting again in a few weeks to return my daughter back to college with all her stuff!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Fort Worth?
Enterprise Rent-A-Car is located at 2832 W 7th St, Fort Worth, TX 76107, United States.
What are the operating hours of the Enterprise Rent-A-Car Downtown Fort Worth 7th Street location?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 1:00 PM.
What types of vehicles and rental services does Enterprise Rent-A-Car offer in Fort Worth?
They offer a wide range of vehicles including cars, vans, luxury cars, and flexible rental options to suit errands, repairs, or weekend getaways.
Can I book a rental car online for the Enterprise Rent-A-Car in Downtown Fort Worth?
Yes, you can reserve a rental car online at their website: https://www.enterprise.com/en/car-rental-locations/us/tx/downtown-fort-worth-7th-st-0905.html
What payment options are accepted at Enterprise Rent-A-Car Fort Worth 7th Street?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car Fort Worth open on weekends?
Yes, they are open on Saturdays and Sundays from 9:00 AM to 1:00 PM.
Does Enterprise Rent-A-Car Fort Worth offer any special deals or discounts?
They offer great weekend rates which can be booked through their weekend specials page.
Are there nearby dining options close to Enterprise Rent-A-Car on 7th Street?
Yes, nearby dining options include In-N-Out Burger, Revolver Taco Lounge, and Sweet Tomatoes which customers might enjoy before or after picking up their rental.
What entertainment venues are near Enterprise Rent-A-Car Fort Worth?
Lucky Strike, which offers bowling, a lounge, and a bar, is nearby and a great spot to visit after renting a car.
Are there any local services or shops near Enterprise Rent-A-Car that customers might find useful?
Yes, nearby you can find the Discount Car Insurance office for auto insurance needs, west elm for home decor shopping, and several hair salons like Boardroom Styling Lounge and Wink Threading Salon.