Enterprise Rent-A-Car

4.1
731 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Fort Worth, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Fort Worth 7th Street location today.

Location

Enterprise Rent-A-Car
2832 W 7th St, Fort Worth, TX
76107, United States

Hours

Reviews

4.1
731 reviews
5 stars
507
4 stars
60
3 stars
19
2 stars
15
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Joseph, Matt, and Alyssa for their exceptional service.

Efficiency

Customers frequently noted the quick and efficient service during both the rental and return processes, with several reviews highlighting minimal wait times.

Vehicle Quality

While many customers received clean and well-maintained vehicles, there were complaints about receiving cars with issues or not matching the reserved size.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and misleading information about car sizes and additional fees.

Mixed Experiences

While many customers had positive experiences, there were notable negative reviews regarding unprofessional behavior from some staff members and issues with customer service.
  • LM
    Lilly Moore
    3 days ago
    1.0
    They are not good. I tried to get a car and the wouldn't let me cuz I didn't have a credit card and and I have a reservation. I will not use them at all
  • CU
    Carri Uranga
    5 days ago
    5.0
    When I had unexpected car repairs and needed a vehicle last minute, Ali and Jordan went above and beyond to get me a vehicle when none were available. The high touch service, convenient location and reasonable pricing will definitely have me coming back to this specific location in the future. Thanks guys!
  • NH
    Nathan H
    Nov 17, 2025
    5.0
    Great service, nice staff, quick rental process.
  • KK
    Kia
    Oct 26, 2025
    5.0
    Just left from dropping my rental car off. The location opened at 9AM, as stated on their website. I was so happy I didn’t have to wait. Prior to renting, I was nervous because I haven’t really had good experiences. Joseph Simpson was so professional - got me in & out so I could hit the road. He also told me which vehicle had a better MPG which was so helpful (only spent $37 on gas from FW to Shreveport & back!!!). I also want to shoutout to Kash- I was having trouble adjusting my steering wheel and he didn’t make me feel slow (ha ha!). Kindness goes a long way! I will be back.
  • AB
    Andreavich Broskerz
    Oct 22, 2025
    5.0
    Stopped by when my rental unfortunately ran out of washer fluid. I should add this wasn't the Enterprise location I received my vehicle from, but was on my way home from work. Aaron(the car tech at the location)was incredibly hospitable and even cleaned my windshield! Huge thanks for helping me out!

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Fort Worth?

Enterprise Rent-A-Car is located at 2832 W 7th St, Fort Worth, TX 76107, United States.

What are the operating hours of the Enterprise Rent-A-Car Downtown Fort Worth 7th Street location?

The location is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 1:00 PM.