Enterprise Rent-A-Car

4.1
359 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Fort Worth, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Fwy. location today.

Location

Enterprise Rent-A-Car
4851 South Frwy, Fort Worth, TX
76115, United States

Hours

Reviews

4.1
359 reviews
5 stars
245
4 stars
40
3 stars
11
2 stars
4
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and efficient, with specific mentions of employees like Tajae and Patrick for their exceptional service.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and condition, including dirty cars and damage, which detracted from the rental experience.

Reservation Issues

Multiple customers reported problems with reservations, including unavailability of reserved vehicles and miscommunication regarding booking details.

Staffing Concerns

There were complaints about understaffing, leading to long wait times and inadequate service during busy periods.
  • SB
    Shawn Bowdler
    4 days ago
    5.0
    Great shop, great manager. Its phenomenal they offer rides to and from collision center with great conversation. I had concerns about possible damage but they put me at ease. Honestly probably won't rent a car from anywhere else and y'all will be the first choice when I need a rental. This location may be small but is definitely the best.
  • HM
    Hannah Mayorga
    5 days ago
    5.0
    I'd like to highlight the amazing customer service I had received by Brand Rental Manager Davonte Shepard while I was visiting my family in Fort Worth, Tx. He was incredibly welcoming, answered all of my questions, provided emailed receipts, recommended some amazing attractions, and provided me with a wonderful and reliable vehicle during my stay. I was so impressive with how attentive he was of every customer at the branch. Amazing professionalism and hospitality! Renting a car can be a stressful experience but this was by far the best rental experience that I have ever had. I have no doubt that when I return to Fort Worth, I will be renting at this Enterprise location again!
  • VD
    Vicki Dorion
    Dec 12, 2025
    5.0
    I had a good experience at this Enterprise location. Both Devonte and Jaylen were very nice and very professional. I highly recommend this Enterprise location.
  • TT
    Teresa Torres
    Dec 10, 2025
    5.0
    Great customer service, friendly and fast service. Easy to find and get to location. The choices are Few but nice.
  • NN
    Nani
    Dec 1, 2025
    4.0
    First time renting from enterprise. The process was fairly easy with a few hiccups due to insurance. It was a learning experience but everything went well. There is a $50 security deposit fee and you have to provide a debit or credit card. You’re not charged if you return the car in perfect condition. I was in a car accident and everything was covered. Overall, I found the rental cost to be quite expensive. I’m glad I went through the experience and learned more about the requirements and fees. However, I wouldn’t want to rent a car again unless it was absolutely necessary.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Fort Worth offer?

Enterprise Rent-A-Car in Fort Worth offers car rental services including rental cars, van rentals, luxury car rentals, and airport pick-up.

What are the business hours for Enterprise Rent-A-Car on weekdays?

The business hours from Monday to Friday are 7:30 AM to 6:00 PM.