Enterprise Rent-A-Car

4.0
162 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Fort Worth, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Service King location today.

Location

Enterprise Rent-A-Car
9601 South Fwy, Fort Worth, TX
76140, United States

Hours

Reviews

4.0
162 reviews
5 stars
104
4 stars
13
3 stars
10
2 stars
3
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Curtis, Kevin, and Devante.

Rental Experience

Overall, customers reported a generally positive rental experience, highlighting the ease of the booking process and the quality of the vehicles.

Wait Times

Several reviews noted long wait times for vehicle pick-up, even with reservations, leading to frustration among customers.

Billing Issues

There were multiple complaints regarding unexpected charges and billing discrepancies, causing dissatisfaction among some customers.

Vehicle Condition

While many vehicles were reported as clean and well-maintained, there were instances of customers receiving vehicles with issues, such as smoke odors.
  • RR
    Ranada Rene
    6 days ago
    5.0
    Was very happy with my rental was my 1st time allowing Enterprise pick my rental always my go to rental company locally
  • PH
    Phyllis Horton
    Nov 10, 2025
    5.0
    The whole process was very easy, everyone was very friendly, kind and professional. I will definitely be using their services in the future if needed. Thank you Enterprise
  • HI
    Hosea Robinson II
    Oct 28, 2025
    5.0
    Good Customer Service! Cars are of great quality. Best to have a reservation prior to Renting!
  • GG
    Greg Gordon
    Oct 20, 2025
    5.0
    The team was nice and very helpful to me and my wife which made our rental experience pleasantly enjoyable. 2 thumbs up!
  • MR
    Maria Ramos
    Oct 15, 2025
    3.0
    The young lady working there was so kind and helpful, she is a great member of the staff. A series of unfortunate events happened for me (very busy, short staffed(?), and system was down). I have patience but this location really tested that. Kept a smile on my face and was kind till the end, never coming back to this location. I was there for over an hour with an existing reservation and pre-check in completed and still took over an hour to get my vehicle. They might be short staffed. Im a very understanding person but when a customer comes in fully prepared and STILL has to wait over an hour, c'mon. I have a reason to be a little frustrated.. Absolutely ridiculous and wont return, which for them is the best. bye .

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Fort Worth?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit various rental needs.

Where is Enterprise Rent-A-Car located in Fort Worth, TX?

The location is at 9601 South Fwy, Fort Worth, TX 76140.