Enterprise Rent-A-Car

4.0
236 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Fort Worth, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Golden Triangle - North Fwy. location today.

Location

Enterprise Rent-A-Car
11450 N Fwy, Fort Worth, TX
76117, United States

Hours

Reviews

4.0
236 reviews
5 stars
167
4 stars
11
3 stars
4
2 stars
6
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, often going above and beyond to ensure a positive experience.

Rental Process

The rental process was frequently described as quick and efficient, although some customers noted issues with vehicle availability and long wait times.

Vehicle Quality

While many customers appreciated the quality and cleanliness of the vehicles, there were complaints about receiving different cars than reserved and mechanical issues.

Billing Issues

Several reviews highlighted concerns about unexpected charges, aggressive upselling of insurance, and difficulties in resolving billing disputes.

Overall Experience

Despite some negative experiences, many customers expressed a willingness to return due to positive interactions with staff and satisfactory service.
  • MO
    Maegen Owens
    4 days ago
    5.0
    Marshall helped us with our rental after our car was totaled. He was very knowledgeable, super friendly and made the process easy. He helped us understand our options and that removed stress. If you need a rental - ask for Marshall at Enterprise off Golden Triangle.
  • TT
    techpops1
    5 days ago
    1.0
    This was the worst experience I’ve ever had at Enterprise. If you want a rental company that doesn’t explain their programs properly and is literally scandalous then this location is the place to go. Very unprofessional from the top down. Another company that has discarded customer service. Truly sad. Will definitely consider other companies in the future.
  • RH
    Richard Horn
    Nov 16, 2025
    5.0
    Wonderful experience had no problems, had an overcharge, but when I went to the enterprise location, it was all corrected.
  • CR
    Callie Risenhoover
    Nov 1, 2025
    5.0
    I pick up and return to this location frequently. They have always gone above and beyond in customer service. Frequently they are slammed with customers yet they are always kind and attentive. They work as quickly as possible and check on waiting customers without hesitation.
  • JC
    John Cedillo
    Oct 21, 2025
    5.0
    I had a great experience purchasing my car here. The team brought the vehicle closer for us to look at, which made things so much easier. They never rushed or pressured us, and they took the time to provide different options. The trade-in process was smooth and straightforward. Everyone was friendly, professional, and genuinely helpful. You could tell they were knowledgeable and cared about making sure we were comfortable with our decision. I highly recommend them, Big shout out to Patrick and Tony! They were great to work with.

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car in Fort Worth, TX?

Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 10:00 AM to 1:00 PM.

Where is the Enterprise Rent-A-Car location in Fort Worth located?

The Enterprise Rent-A-Car location is at 11450 N Fwy, Fort Worth, TX 76117.