Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Fort Worth today.
Location
Hours
Reviews
4.9
384 reviews
5 stars
369
4 stars
7
3 stars1
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, particularly highlighting individuals like Joe, Scott, and Victoria for their excellent service.
Honesty and Transparency
Many reviews noted the business's commitment to honesty, with staff explaining necessary repairs without pressuring customers into additional services.
Efficiency and Timeliness
Customers appreciated the quick service, often mentioning that their vehicles were serviced promptly and efficiently.
Pricing
The business was frequently recognized for fair and competitive pricing, with several customers noting that they received better quotes compared to other shops.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding service quality and communication, indicating inconsistency in performance.
- BTBrandon Trey4 days ago5.0Want to give a shout out to Joe and all the staff at Breaks Plus. I came in because I just knew my rear breaks were bad. The grinding and squeaky noises it makes in the mornings was so bad that I just had to take it in. Joe and his crew looked at it and said everything was great. I was about to spare no expense but they said moisture can cause breaks to make noise and told me that was the issue. So instead of just taking my money, they were honest and that deserves recognition. Thank you guys for being an honest company! I’ll be going back once they need it.
- DDDarrenJan 5, 20261.0⭐ 1 Star – Took advantage of a teenager, Unapproved Work and Issue Not Fixed Very disappointed with Brakes Plus – 9540 White Settlement Rd, Fort Worth. My teenage son brought his car in after Volkswagen and another Brakes Plus confirmed the stalling issue was caused by a broken valve cover and recommended rear brakes only (front brakes were still at ~30%). At this location, my son specifically asked for rear brakes only, yet front brakes were added without being clearly disclosed or approved. After paying around $790, the car stalled again while still in their parking lot. Minutes later, they claimed it now needed a camshaft repair for an additional $471. When I came in, the manager Victoria was dismissive and condescending instead of addressing the unapproved work or the unresolved issue. We paid hundreds and left with the same problem. I believe my son was taken advantage of due to his age. I do not recommend this location.
- CCChad CoffeyJan 3, 20265.0Joe and his team went above and beyond in helping me and hopefully I’ll be able to come back and get some more work done from them. Keep up the good work Joe!
- HHHunter HughesJan 3, 20265.0Gave me a good quote and quality work and amazing service joe was super helpful and easy to talk and they showed me my problem and helped me fix it
- BCBailey CardenasJan 3, 20265.0Joe was fantastic! Super knowledgeable, transparent, and made the whole process stress-free. You can tell he genuinely cares about his customers. Highly recommend asking for him.
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Fort Worth offer?
Brakes Plus offers a wide range of automotive services including wheel alignment, brakes, oil change, suspension services, state inspections, batteries, wiper blades, vehicle maintenance, air conditioning services, and more.
What are the operating hours for Brakes Plus in Fort Worth?
Brakes Plus is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and is closed on Sundays and major holidays such as New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
Where is Brakes Plus located in Fort Worth?
Brakes Plus is located at 9540 White Settlement Rd, Fort Worth, TX 76108, USA.
What payment options are accepted at Brakes Plus in Fort Worth?
Brakes Plus accepts American Express, Cash, Discover, Financing options, Mastercard, and Visa for payments.
How can I make a reservation at Brakes Plus in Fort Worth?
You can make a reservation at Brakes Plus in Fort Worth through their website at https://www.brakesplus.com/stores/fort-worth/tx/0353/
Does Brakes Plus provide any specials or discounts on services?
Brakes Plus offers specials such as a $99 brake special along with various brake and oil change specials. You can check their website for current deals.
What nearby automotive service options are available around Brakes Plus?
Nearby automotive service options include Pep Boys, Take 5 Oil Change, Kwik Kar Oil Change & Auto Care, Kwik Kar Lube & Tune, and AutoZone, providing customers with multiple choices for repair and maintenance.
Are there any nearby dining options near Brakes Plus in Fort Worth?
Yes, nearby dining options include Charleys Cheesesteaks and Wings, KFC, Taco Bell, Taco Bueno, Little Caesars Pizza, McDonald's, and Mancuso's Italian Ristorante for a variety of food choices before or after your visit.
What other nearby amenities can customers find near Brakes Plus?
Customers near Brakes Plus can also find Extra Space Storage facilities, Dry Clean Supercenter, VP Nail Bar, Western Union, Walgreens ATM, Blue Rhino Propane Exchange, Rose of Jericho Spa and Wellness Center, and Caliber Car Wash.
How can nearby places like Extra Space Storage or Charleys Cheesesteaks enhance a visit to Brakes Plus?
Customers visiting Brakes Plus can conveniently combine their auto service visit with errands such as storage needs at Extra Space Storage or enjoy a meal at Charleys Cheesesteaks and Wings, making the trip more efficient and enjoyable.