Feedback on customer service is mixed; while some employees received praise for being helpful and going above and beyond, others were criticized for being unprofessional and unhelpful.
Staffing Issues
Several reviews mentioned long wait times and insufficient staff to assist customers, leading to frustration.
Product Knowledge
There were complaints about employees lacking knowledge regarding automotive parts, resulting in incorrect advice and wasted time for customers.
Store Cleanliness
Some customers noted that the store was clean and well-organized, contributing positively to their shopping experience.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences with specific employees who provided excellent service.
LS
Lisa Sheppard
Nov 7, 2025
4.0
Was able to put machine on my car told me exactly what was wrong. Great customer service
BB
B Brook
Oct 26, 2025
5.0
The manager is very attractive and very nice NeNe
TF
Tobias Flores
Oct 12, 2025
5.0
Buena atención al cliente
FG
Fernando Gaona
Oct 12, 2025
5.0
There was confusion about the price of a rearview mirror but the associate was very helpful and gave me a courtesy discount on a similar item. Great customer service.
LR
Lashay Renee
Sep 27, 2025
5.0
One of the best stores I have been to good customer service fast and VERYYYYY Friendly
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts in Fort Worth?
AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 10:00 PM, Saturdays from 7:30 AM to 10:00 PM, and Sundays from 8:00 AM to 10:00 PM.
Does this AutoZone location offer in-store pickup or delivery services?
Yes, this location offers in-store pickup, curbside pickup, as well as same-day delivery services.
What types of products can I find at AutoZone Auto Parts on E Berry St?
You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which popular auto parts brands does AutoZone in Fort Worth carry?
This AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can customers contact AutoZone Auto Parts in Fort Worth for customer service?
Customers can reach out via phone at +1 682-312-2222 or email customer.service@autozone.com.
Is there an online option to shop or order parts from this AutoZone store?
Yes, you can shop online or arrange for in-store pickup through their website: https://www.autozone.com/locations/tx/fort-worth/2932-e-berry-st.html
What nearby restaurants can I visit before or after shopping at AutoZone Fort Worth?
Nearby dining options include Popeyes, McDonald's, Burger King, Panda Express, and Jack in the Box, all within a short distance for convenient meal stops.
Are there any convenient fuel stations close to AutoZone Auto Parts on E Berry St?
Yes, gas stations like Exxon, 7-Eleven, and Murphy USA are nearby, making it easy to fill up your vehicle before or after your visit.
What nearby services might be useful to customers visiting AutoZone?
Nearby services include Walmart Pharmacy for health needs, Jackson Hewitt Tax Service for accounting, and locksmith services like Minute Key and KeyMe Locksmiths.
When was this AutoZone Auto Parts location established in Fort Worth?