AutoZone Auto Parts

4.3
489 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone East US Hwy 80 in Forney, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Forney, TX or call us at (972) 564-1940.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
972 E US Hwy 80, Forney, TX
75126, United States

Hours

Reviews

4.3
489 reviews
5 stars
326
4 stars
83
3 stars
28
2 stars
8
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting their helpfulness, knowledge, and willingness to go the extra mile.

Staff Knowledge

Several reviews noted the staff's expertise and ability to assist customers with various car issues, providing valuable information and support.

Mixed Experiences

While many customers had positive interactions, some reported poor service, including long wait times and unhelpful staff, indicating inconsistency in service quality.

Efficiency

Customers appreciated the quick service for tasks like battery replacements and part installations, although some expressed frustration with delays and stock issues.
  • EG
    ebony gl0hen
    Jan 2, 2026
    5.0
    last week, my car started stalling while starting up. had to get a jump to auto zone and get a diagnosis. Tim was fabulous in ensuring that i got taken care of, reassured me that the corrosion on the terminal was the issue and a quick jump + clean was all i need. which he did with ease HOWEVER! the next day… car wasn’t starting. MIND YOU, it was starting up perfectly normal after Tim sent me on my way. but… the next day chiiiile i was stuck like chuck before a meeting! so i call autozone because my neighbors weren’t available. that’s when they sent Mitchell, the hero of the day! he reassured me that Tim’s advice from yesterday was sound based on his findings after plugging the charger thingy to the terminals… also let me know the acid leaking might be an issue that’s causing my battery to continue to stall. so i follow him to autozone and he does a fullER diagnosis, that’s when he’s able to get the read that it’s a bad battery. likely was right on the line between good and bad which is yunno its own spiritual revelation i got to have in the midst of this car situation. all to say, shoutout to Tim and Mitchell for their support throughout this process! i wanted to ensure that i could prevent a situation like this from happening again, and felt confident in the battery i chose based on the information i was given. although im literally just a lady, they didn’t make me feel like i was being upsold or belittled. simply supported in my car issues. which is a huge relief when you’re a woman experiencing car troubles. iykyk 🥹🫶🏿
  • BA
    Bri Ana
    Dec 30, 2025
    5.0
    Steve was a huge help when I came in for a new battery a few weeks ago. He was so kind and thorough, even with the weather being chilly, and he went the extra mile by cleaning my battery posts to make sure the new battery would get a proper charge to start my car. I truly appreciate his excellent customer service and attention to detail and will definitely be back because of him.
  • AT
    Amber T
    Dec 29, 2025
    5.0
    Rhett was amazing. I’m not really car savvy, I just knew I needed headlights. Rhett helped me find some headlights in my price range and even put them on for me!
  • TW
    Temika Woods
    Dec 23, 2025
    5.0
    To Mr. Jesus you are truly a man of integrity and who has a amazing character praise God just a beautiful spirit . You have truly been a blessing to me every time I have came into the store and also with others as well how I know that cause I have watched you and I want you to know your awesome your character speaks for it self so many people work for just a paycheck but you are truly anointed and appointed for ur job and believe me is shows thank you so much for the heart of compassion that you have for people and you are the blessing on the scene God bless you , your team members and your family in the name of Jesus merry Christmas to all of you there at Auto Zone 😇🙏🏾🙌🏾🙌🏾🙌🏾
  • MH
    Mattie Hafley
    Dec 17, 2025
    5.0
    I had a wonderful experience with Kyle one of the managers here at the AutoZone in Forney off of Highway 80, He taught me something new and had the most impeccable customer service I’ve experienced in a long time!! Thank you Kyle for your time and knowledge!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Forney, TX?

AutoZone Auto Parts in Forney is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Forney?

It is located at 972 E US Hwy 80, Forney, TX 75126, USA.