AutoZone Auto Parts

Reviews

• JP

  Justin Parsons

  5 days ago
  5.0
  Shout out to the great customer service provided by Steve. I needed several wheel studs and he was able to get them shipped for pick up ASAP followed by updates and constant communication. This saved me a lot of time having to go to several stores or pay for expedited shipping.
• WB

  William B

  Mar 2, 2026
  5.0
  Excellent customer service today
• EE

  Emanuel

  Feb 24, 2026
  5.0
  This is honestly the best AutoZone in the area. When you go to Royse City, they can’t find what you need. When you go to Rockwall, they give you the wrong parts. Pete here in Fate really knows what he’s doing and is very professional. If you need anything, come here and ask for him — he will take care of you and make sure you get the right part the first time. Highly recommend this location!
• MN

  Matthew Newhouse

  Feb 3, 2026
  5.0
  Great staff. Ask for Steve. He's great and they are lucky to have him. GIVE STEVE A RAISE! (not officiated with Steve)
• DM

  Dijae Manning

  Jan 11, 2026
  1.0
  On 1/10/2026 I had a terrible experience with this particular store as a commercial customer because they will not accept my refund after giving me the wrong part i need twice that same day and decided to send me to a different store instead of doing it therself. The backup manager that was on duty that day was very unprofessional. He was cadillacing around with this his coworkers using profanity while trying to help me out. I spoke to the original store manager the next day about this and he doesn't want to do anything about it and didn't give any courtesy to care about what i gotta say whatsoever. So they had me driving home with a messed up car because i can't get the part i need and they get to drive home safley which sounds unfair to me. Not only u just lost a respectful and loyal customer, u just lost business from my company so we will never order any parts from this particular store again!

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