Many customers reported poor customer service, including rudeness and lack of communication from staff.
Vehicle Quality
Numerous reviews highlighted issues with vehicle quality, including undisclosed accidents, mechanical problems, and cars sold in poor condition.
Sales Experience
Some customers had positive experiences with specific salespeople, particularly Mario and Frankie, who were noted for their helpfulness and professionalism.
Transparency Issues
Customers expressed frustration over misleading practices, such as bait and switch tactics and lack of transparency regarding vehicle history.
Repair and Follow-up
Customers reported long wait times for repairs and inadequate follow-up on vehicle issues, leading to dissatisfaction.
JQ
Jewinne The Queen
Apr 20, 2020
5.0
Mario is the best!!! Extremely helpful and got me in and out in an hour! And everyone was so kind! And the prices are great!! I definitely recommend buyi your vehicle here!
SH
Sage Hendrix
Mar 5, 2020
5.0
Mario parra great salesman got me just what I wanted without issue. Highly recommend him!
JY
josh Yazron
May 31, 2019
5.0
Brittany was a great! Thanks
IT
Ivan Terrazas
Jan 25, 2019
1.0
Do not, I repeat do not buy from this place trust me! Horrible service, wrecked vehicles that they won’t fix even if they say they will and a poor excuse for mechanic!! I’m telling y’all stay the hell away from this place!
AR
Alex Russ
Apr 6, 2017
5.0
Great place. Great service. I got my SUV from these guys nearly 7 years ago, and I've never had a problem. It's still the most dependable vehicle we've got, so now it's my wife's daily driver. I also send anyone of my friends and/or family to these guys whenever they need anything. Within my inner circle, I believe 5 people have gotten vehicles from these guys through the years, and no one has been unhappy. I will be sending my brother and sister-in-law (who i adore) there today. I also expect to be purchasing another vehicle from them for my household within the year.
What are the operating hours of HEB Auto Sales on weekdays?
HEB Auto Sales is open from 9:00 AM to 6:00 PM on Monday, and from 9:00 AM to 5:00 PM Tuesday through Thursday. The dealership is closed on Friday and Saturday.
Is HEB Auto Sales open on Sundays?
Yes, HEB Auto Sales is open on Sundays from 9:00 AM to 5:00 PM.
Where is HEB Auto Sales located?
HEB Auto Sales is located at 1609 West Euless Boulevard, Euless, TX 76040, USA.
What types of vehicles does HEB Auto Sales specialize in?
HEB Auto Sales specializes in used cars, used trucks, and overall operates as a car dealer.
How can I contact HEB Auto Sales?
You can contact HEB Auto Sales by phone at +1 817-358-1001.
Where can I find more information or promotions about HEB Auto Sales?
More information and promotions for HEB Auto Sales can be found on their website at https://www.500totaldown.com/ and their Facebook page at https://www.facebook.com/500totaldown/.
What are some nearby car dealers to HEB Auto Sales that I might also consider?
Nearby car dealers include Atlanta The Car Lady and H-E-B Auto Sales, which could be alternatives if you're exploring vehicle options in the area.
What nearby services can I use if I need automotive repair after visiting HEB Auto Sales?
Nearby automotive repair services include Tow Jam and Tires & Wheels For Less, which offer repair and tire services close to HEB Auto Sales.
Are there convenient places to get gas or truck rentals near HEB Auto Sales?
Yes, Valero and Adam's Auto Service are nearby gas stations, and U-Haul Neighborhood Dealer offers truck rentals near HEB Auto Sales for your convenience.
What local attractions or facilities are near HEB Auto Sales that I might visit before or after my car shopping?
Nearby you can find the Bayyinah Institute and Bayyinah Euless Musalla, which are educational and community places, plus Adam’s Taqueria if you want to enjoy some Tex-Mex cuisine.