Valvoline Instant Oil Change

Reviews

• JJ

  Josh Johnson

  3 days ago
  2.0
  For years I went here to get the majority of the services done on my vehicle. They seemed to do a good job, until the most recent time when they told me they couldn’t reinstall the skid plate because the bolts were worn down and not catching. Since this has been the only place I’ve gone, they’ve obviously been cross-threading the bolts and just drilling them in by use of force. That brings us to today. I decided to try a new place for vehicle maintenance. Here they informed me that the Valvoline being reviewed had installed a new oil drain plug washer over the old one when they performed my last oil change. So one of the main services they offer, they didn’t do correctly. I’d say that’s pretty bad. So the work they do here is questionable and I’m not going to risk it by going here anymore.
• SE

  Sarah Esqueda

  Apr 3, 2026
  5.0
  Manny & his crew were very courteous and very informative. It was a quick and easy process. Usually from the NE side of town was in the ES and decided to visit this location. Very satisfied with the service and customer service.
• SB

  Sandy Baeza

  Mar 28, 2026
  5.0
  First time customer! I had my oil changed at Valvoline Instant Oil Change, and I have to say the customer service was absolutely top-notch. From the moment I pulled in, the team greeted me with professionalism, friendliness, and genuine care. They walked me through every step of the process, clearly explaining what they were doing and why, without any pressure or upselling. Manager Fred was great to explain every recommendation my vehicle needed with excelling detail ! Tommy took care of everything under the hood very efficiently! He even went out of his way and helped me put a cover on that my vehicle needed! Showed me oil level once he was finished ! Efrain directed me confidently into the right spot and out when I was done. Everyone was smiling and super friendly! What really stood out was how efficient and organized the entire experience was. The staff worked seamlessly together, making sure everything was done quickly while still paying close attention to detail. They checked multiple components of my vehicle, made helpful recommendations, and ensured I was comfortable the entire time. It’s rare to find a place that combines speed, honesty, and excellent customer care so well. I left feeling confident that my car was in great hands and truly appreciated as a customer. I’ll definitely be coming back and highly recommend this location to anyone looking for reliable and outstanding service. It was an exciting experience!
• MM

  Marisa Marsh

  Mar 25, 2026
  5.0
  The employees at the Valvoline location on Montwood deserve 10 stars for their service. They were very helpful and provided the best professional quality service for my vehicles first oil service and tire rotation. I 100% highly recommend coming to this location because I went to another location after work and was turned away 30 minutes before they closed which made me upset but these guys at this location aren’t that way at all!!! I always come to Valvoline to get my vehicles serviced and I will be coming to this location from now on. The employees Fred and Richard were very helpful and explained all the requirements and updates for my vehicle.
• SJ

  Sarah Juarez

  Mar 24, 2026
  5.0
  Every time I come here, it’s always quick and easy! Fred, the manager, is always helpful. I’ve come for years and this location makes sure you’re taken care of. One time my battery was corroded, and Fred spent extra time to clean up my battery. If any issues come up, they take their time to explain. This is the best location for a quick oil change. I’m always out in less than 15 minutes every time. Everyone is kind and experienced.

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