Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in El Paso.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
220 reviews
5 stars
196
4 stars
11
3 stars2
2 stars3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff consistently received praise for their professionalism, friendliness, and helpfulness, with many customers highlighting specific employees like Omar and Fred for exceptional service.
Efficiency
Customers appreciated the quick and efficient service, often noting that their oil changes and other services were completed in a timely manner.
Cleanliness
The facility was frequently described as clean and well-organized, contributing to a positive customer experience.
Transparency
Many reviews mentioned the staff's ability to explain services clearly and provide honest recommendations without pressure to upsell unnecessary services.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to service quality and upselling, indicating inconsistency in customer satisfaction.
- SSSala3 days ago5.0I went get my oil changed in a rush before I had to leave town for a week. Fred & Arnold were great. They got me in and out, were very professional, quick, kind & they even gave me a military discount which was awesome!
- BCBriana Calderon6 days ago5.0Manuel was amazing help. As a women sometimes it’s hard to go to these places since I don’t know much about automotive stuff. But him and his team were very informative and helpful. 10/10 rec and best part, I didn’t have to leave my car.
- TGTinfoilhat GirlNov 16, 20255.0Very thorough service that is not pushy. The manager is like family. His team is kind and courteous. Overall excellent example of good old fashioned customer service.
- SLSheneatha LancelinNov 10, 20255.0Richard was professional, awesome, and made me feel comfortable the entire time I was there. Not only are they quick but customer service is amazing!! Thank you!!
- EPEsperanza PerezNov 9, 20255.0Fred always takes the time to explain the service and any deficiencies that need attention. Most importantly, I leave with the peace of mind that my vehicle is well serviced.
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicles does Valvoline Instant Oil Change serve in El Paso?
Valvoline Instant Oil Change provides preventive vehicle maintenance services for all types of vehicles in El Paso.
What types of services are offered at Valvoline Instant Oil Change in Montwood?
Services include 15-minute stay-in-your-car oil changes and a wide range of preventive maintenance solutions such as oil lube & filter service, car battery service, vehicle inspection, and auto air conditioning service.
Do I need an appointment for an oil change at Valvoline Instant Oil Change?
No, appointments are not required for oil change services at Valvoline Instant Oil Change.
What are the operating hours for Valvoline Instant Oil Change in Montwood?
They are open Monday through Saturday from 7:30 AM to 6:00 PM, and on Sundays from 8:00 AM to 5:00 PM. They are closed on Christmas Day (December 25).
What forms of payment does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payment methods.
What is the address and contact information for Valvoline Instant Oil Change in El Paso?
The location is at 12120 Montwood, El Paso, TX 79936. Main phone number is +1 915-603-3067 and alternate phone is +1 800-327-8242.
Where can I find Valvoline Instant Oil Change online?
You can visit their official store page at https://store.vioc.com/tx/el-paso/12120-montwood or their Facebook page at https://www.facebook.com/108529698565318.
Are there nearby car care services around Valvoline Instant Oil Change on Montwood?
Yes, nearby car care options include Mister Car Wash for auto detailing and car wash services, and Martin Tire Company for tire repair and automotive services.
What dining options are available near Valvoline Instant Oil Change in Montwood?
Nearby dining options include Little Caesars Pizza, KFC, Ardovino's Pizza, The Shack Wings and Brews, Smalls Sliders, Wicked Pho, International House of Pancakes, and Wing Daddy's Sauce House.
What other services or shops can I visit near Valvoline Instant Oil Change?
Nearby you can find Aloha SunSpa Montwood for tanning and beauty services, Montwood Star Bakery for baked goods and smoothies, Scappys Pet Salon and Grooming for pet care, and Shops at the Shacks for general shopping.