Valvoline Instant Oil Change

4.6
270 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in El Paso.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
11630 Pellicano-Suite A, El Paso, TX
79936, United States

Hours

Reviews

4.6
270 reviews
5 stars
229
4 stars
16
3 stars
4
2 stars
2
1 star
19

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the fast, efficient, and professional service provided by the staff.

Customer Care

Many reviews highlighted the friendly and courteous nature of the employees, with specific mentions of staff members who went above and beyond.

Expertise

Customers appreciated the knowledgeable staff who explained services and maintenance needs clearly, making them feel confident in the care of their vehicles.

Speed of Service

Numerous reviews noted the quick turnaround time for services, often completing oil changes and inspections in under 20 minutes.

Mixed Experiences

While most feedback was positive, there were a few negative comments regarding management and specific service issues.
  • DK
    Darrell Kondratowicz
    2 days ago
    5.0
    Quick and professional service. Mike is an awesome person. I appreciate the conversation while getting services performed.
  • AM
    Alex Martinez
    Nov 8, 2025
    5.0
    Went in for an oil change & state inspection check. Great fast servive done by Michael and crew. Definitely coming back next time!
  • CG
    Celia Gonzalez-Najera
    Nov 8, 2025
    5.0
    Michael is always courteous, professional, knowledgeable and friendly. I feel comfortable and secure when he is overseeing the service and his team.
  • TC
    Tim Crytser
    Nov 7, 2025
    5.0
    I am REALLY concientous about my vehicle maintenance, but you'd be surprised how many times Valvoline has caught something I missed. Worth it every 3.000 miles!
  • EG
    Edith Garcia
    Nov 1, 2025
    5.0
    Raymond and several of his crew explained why my car failed the State inspection battery test. I cleaned the post on my battery a day before causing my battery to reset which cause the fail. I'm hoping after a few days of driving my cars brain will learn enough to pass. Thanks to his crew who all worked on my car from oil chang to air. I bring all my cars to this Pellicano location and have always been pleased. The corrosion on the battery was causing my car from making contact. Don't change or disconnect your battery before getting your inspection. I recommend waiting till after you get it inspected. I hope it passes after a few days of driving snd turning it off and on. States that require these unnecessary inspections is all about the State collecting more money. My car passed all the other inspection tests. Texas should wave the battery part of the test to allow driver/car owners to pay the fee and go on their way. Battery failure should not be a function of the test. It was strong enough to get it to the shop.Think Texas think.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change provide?

Valvoline Instant Oil Change offers 15-minute, stay-in-your-car oil changes and various preventive vehicle maintenance services including oil lube & filter service, car battery sales, vehicle inspection, and auto air conditioning service.

What are the operating hours of Valvoline Instant Oil Change in El Paso?

The shop is open Monday through Saturday from 7:30 AM to 6:00 PM, and on Sunday from 9:00 AM to 5:00 PM. It is closed on Christmas Day (December 25).