Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in El Paso.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
303 reviews
5 stars
291
4 stars
6
3 stars0
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, professional, and attentive to their needs.
Efficiency
Many reviews highlighted the quick service and minimal wait times, with several customers noting they were in and out in under 30 minutes.
Professionalism
The technicians were frequently described as knowledgeable and competent, providing thorough explanations of services without being pushy.
Overall Experience
Overall, customers expressed high satisfaction with their experiences, often mentioning they would return for future services.
- KHKimberly Hart5 days ago5.0Santana and the entire team at the Eastlake Valvoline are absolutely amazing! From the moment I pull in, they’re efficient, friendly, and genuinely helpful—always taking the time to answer my questions and explain things clearly. The service is fast without ever feeling rushed, and the customer care is truly top-notch. This level of professionalism and outstanding customer service is exactly why I keep coming back to the Eastlake Valvoline for every oil change. Santana and the team consistently go above and beyond!.
- RJRuben Perez Jr6 days ago5.0I truly appreciate the excellent oil change service I received at Valvoline. The professionalism, efficiency, and attention to detail made it clear that the team takes real pride in their work, and my vehicle received superb routine maintenance. I would especially like to recognize Alanna for her outstanding customer service. She took the time to clearly explain the maintenance procedures and kept me well informed throughout the visit. Thank you for the exceptional service—I will definitely be returning for future maintenance.
- ICIsaac C6 days ago5.0Fast! I needed a state inspection and Alan hooked me up. I was second in line and alan started the inspection before I was in the service bay! These guys have been my go to for oil changes and now state inspections.
- EEEnriqueJan 5, 20265.0I came in for a state inspection, which I know is a low-profit service, but the experience was excellent. Service was fast, and Alan was great—professional, efficient, and genuinely helpful. Because of how well I was treated, they converted me into a long-term customer, and I’ll be bringing my vehicles here for maintenance as well. Highly recommend.
- FFFreddy FloresDec 23, 20255.0I had a great experience on my most recent visit to Valvoline for an oil change on my 2011 Silverado. Alan once again provided excellent service. He was professional, knowledgeable, and took the time to explain what was being done and why, which I really appreciate. This wasn’t my first interaction with Alan, and my past experiences with him have always been just as positive. Each time I’ve come in, he’s been consistent, attentive, and genuinely focused on making sure my truck is well taken care of without any pressure. Because of Alan’s continued great service, I feel confident returning to this location and recommending it to others.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer in El Paso?
Valvoline provides quick, 15-minute stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located in El Paso?
It is located at 12316 Eastlake Blvd, El Paso, TX 79928, United States.
What are the operating hours for Valvoline Instant Oil Change?
They are open Monday through Saturday from 7:30 AM to 6:00 PM, and Sundays from 8:00 AM to 5:00 PM. They are closed on Christmas Day (December 25).
Do I need an appointment for vehicle maintenance at Valvoline Instant Oil Change?
No appointment is necessary to receive services; walk-ins are welcome.
What payment methods are accepted at this Valvoline location?
They accept credit cards, debit cards, and mobile NFC payments for convenient transactions.
What types of vehicle services beyond oil changes does Valvoline offer?
Services include car battery replacement, vehicle inspection, auto air conditioning service, and general car repair and maintenance.
Are there places to eat near Valvoline Instant Oil Change?
Yes, nearby dining options include Little Caesars for pizza, El Botanero Mariscos El Paso for seafood, Burger King, Freddy’s Frozen Custard & Steakburgers, and Applebee's Grill + Bar.
What nearby facilities might be useful for customers visiting Valvoline?
Customers can find pharmacies like Walgreens, banks such as WestStar, and convenience stores including Circle K and Speedway within close proximity.
Can I combine a visit to Valvoline with a car wash nearby?
Yes, Mister Car Wash is nearby, so customers can conveniently get their vehicle washed after maintenance at Valvoline.
Are there any nearby options for coffee or snacks when visiting Valvoline Instant Oil Change?
Yes, HTeaO El Paso offers tea and smoothies nearby, along with Subway and Cold Stone Creamery for sandwiches and ice cream.