Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of El Paso, TX believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.9
287 reviews
5 stars
167
4 stars
38
3 stars
20
2 stars
15
1 star
47
What are people saying?
AI-generated from recent customer reviews
Wash Quality
Many customers reported that the car wash does not clean vehicles effectively, often leaving dirt and soap residue behind.
Drying Issues
Numerous reviews highlighted problems with the drying process, with many cars coming out wet and requiring additional drying.
Customer Service
Customer service experiences were mixed, with some praising the staff while others reported poor responses to complaints and issues.
Equipment Problems
Several customers noted that the car wash equipment is frequently out of order or not functioning properly, leading to unsatisfactory washes.
Membership Concerns
Customers expressed dissatisfaction with the value of the membership, citing issues with service quality and unexpected charges.
- MTmarty thompson3 days ago3.0Nice car wash, however their vacuums do not function properly
- PMPatricia MunozNov 2, 20251.0Staff attendant wouldn't let me pass through the wash kept me waiting and when he finally did he was laughing very unprofessional
- JBJaime BadilloNov 1, 20251.0I’ve been a customer of this location since the day they opened. At first everything was excellent! The car would wash great and dry very well to where I didn’t have to get off and wipe it down. Now the car comes out with spotty dirty areas everywhere and the car comes out soaked all the way around, water spots all over the body of the car and wet windows so every time I have to get off and hand dry the car. I cancelled my membership and we’ll be looking for another wash.
- PBPatrick BushOct 31, 20254.0Your car Matt cleaner was not working. The right side was which is for WeatherTech kind of items but your regular Carla wash was broken other than that. Good deal guys.
- DWDominique WesleyOct 24, 20253.0It started strong but like others have stated, it takes several "laps" to get a decent ceramic coating and for a couple months now the rotating blowers at the end don't work so now it ends with water droplets spread across the windshield.
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in El Paso?
Tommy's Express® Car Wash in El Paso is open every day from 7:00 AM to 7:00 PM.
Where is Tommy's Express® Car Wash located?
It is located at 9990 Kenworthy St., El Paso, TX 79924, USA.
What payment methods does Tommy's Express® Car Wash accept?
The car wash accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What car wash services and products are available at Tommy's Express?
Services include free vacuums, free mat washers, and an interior detailing kit. Products include Rainbow Coat, Body Wax, Tommy Guard®, Red Hot Cleanser, and Tire Shine.
Does Tommy's Express offer any membership or app-based programs?
Yes, Tommy's Express offers an unlimited membership program available through the TommyClub App.
How can customers contact Tommy's Express® Car Wash?
Customers can contact them via phone at +1 915-233-9635 or email at TX175@teamtommys.com.
Are there any nearby automotive service options around Tommy's Express Car Wash?
Yes, nearby automotive services include Jiffy Lube as well as another Tommy's Express Car Wash location nearby.
Where can I grab a meal after washing my car at Tommy's Express?
Nearby dining options include Olive Garden, Applebee's Grill + Bar, Marco's Pizza, Union Drafthouse Transmountain, The Shack Wings and Brews, and Jersey Mike's Subs.
Are there any nearby places for coffee or a quick snack near Tommy’s Express?
Yes, you can visit Rally Point Coffee or Dutch Bros Coffee for coffee and snacks close to Tommy’s Express.
What fitness or recreational options are near Tommy's Express Car Wash?
Nearby fitness centers include CrossFit Bath The Bridge and Sho-Offz Fitness & Nutrition Northeast. Ellis Tennis Center offers tennis and sports activities.