Business Details
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in El Paso. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in El Paso today!
Location
Hours
Reviews
4.4
550 reviews
5 stars
416
4 stars
59
3 stars
16
2 stars
16
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many highlighting specific employees for their exceptional service.
Vehicle Quality
The vehicles provided were consistently noted as clean, new, and well-maintained, contributing to a positive rental experience.
Efficiency
Many reviews emphasized the quick and seamless rental process, including easy pick-up and drop-off procedures.
Reservation Issues
Some customers reported problems with vehicle availability despite having reservations, indicating a need for better management of bookings.
Location Experience
While most feedback was positive, there were mentions of inconsistent service at specific locations, particularly regarding staff availability during busy times.
- HBHalina BeredayJan 1, 20265.0Chris at National is a phenomenal employee. He saved us late at night on New Year’s Eve when Hertz couldn’t bother to be available to get us the keys for our prepaid car. Chris was kind, compassionate, and caring in a moment when we were very very desperate for a rental car and not in our right state of mind. Chris made a huge positive impact for us last night and we are extremely grateful for his assistance. We will definitely be using National in the future and we hope to come across more incredible employees like Chris.
- RGRaymond V. GesselDec 31, 20255.0Best experience ever! Pick up without standing in a line. Great clean vehicles, friendly helpful staff! Why would I ever rent from any other company?
- ADAlvaro DuarteDec 28, 20255.0New and very comfortable! Had a great experience.
- RDRicardo DiazDec 18, 20255.0The office in EP was great and very professional. Ok will definitely use them every time I visit. Thank you.
- CJChris JacobsonDec 13, 20255.0Walked up to a brand new Chrysler Pacifica with only 5 miles on it. Who wouldn't love to drive a brand new car. My return experience was also the best. Unfortunately, I recall the rep that checked me in, but great customer experience all the way around. Well done, National!
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in El Paso?
National Car Rental is located at 6505 Convair Rd, Ste 430, El Paso, TX 79925, USA.
What are the operating hours of National Car Rental in El Paso?
National Car Rental is open daily from 6:00 AM to 11:59 PM.
What types of car rentals does National Car Rental offer in El Paso?
They offer a range of options including economy car rental, luxury car rental, and general rental cars.
Can I book a National Car Rental in El Paso online?
Yes, you can make reservations online via their official website at https://www.nationalcar.com/en/car-rental-locations/us/tx/el-paso-international-airport-34l2.html.
What payment options does National Car Rental in El Paso accept?
National Car Rental accepts American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Does National Car Rental in El Paso offer skip-the-counter service?
Yes, customers can skip the counter by choosing any car in the aisle and managing their rental through the National app with Emerald Club.
Are there any special offers available at National Car Rental in El Paso?
Yes, special offers can be found on their specials page at https://www.nationalcar.com/en/car-rental/specials.html?mcid=yext:245709.
What are some nearby car rental agencies around National Car Rental in El Paso?
Nearby car rental options include Avis Rent A Car, Enterprise Rent-A-Car, Payless Car Rental, Advantage Rent A Car, Dollar Rent A Car, Alamo Rent A Car, Thrifty Car Rental, Hertz, and Budget Car Rental.
Are there airport services near National Car Rental in El Paso?
Yes, El Paso International Airport, baggage claim area, TSA checkpoints, and US Border Patrol El Paso Sector HDQ Airport Processing Center are nearby, which can help travelers locate the rental easily and assist with airport logistics.
What nearby dining options are available around National Car Rental in El Paso?
Nearby restaurants include Tia's El Paso, Carlos & Mickey's (a Mexican restaurant and bar), Cinnabon at Schlotzsky's, El Paso International Airport Departure Terminal Food Court, and Slice El Paso pizza restaurant, providing convenient dining choices before or after car rental.