Mister Car Wash

4.8
531 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment. Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions. Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.

Location

Mister Car Wash
12596 Rojas Dr, El Paso, TX
79928, United States

Hours

Reviews

4.8
531 reviews
5 stars
480
4 stars
26
3 stars
9
2 stars
2
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, particularly praising employees like Regina, Brianna, and Alejandro for their friendliness and helpfulness.

Cleanliness

Customers consistently mention the cleanliness of the facility and the effectiveness of the vacuum stations, contributing to a positive overall experience.

Speed and Efficiency

Many reviews commend the quick and efficient service provided at the car wash, making it a convenient option for customers.

Staff Attitude

The staff is frequently described as courteous and professional, with several customers noting the positive attitudes of employees, enhancing the overall experience.

Membership Experience

Several customers appreciate the detailed explanations and assistance provided when signing up for memberships, indicating a strong focus on customer engagement.
  • RV
    Rene Vara
    1 day ago
    5.0
    Straight to the point wash and dry. They let you detail on you own, as long as you need. People there are nice. I've been to almost all of them and they are all good. The one on eastlake is the latest one I've been to. They leave you alone and let you clean in peace. I like that.I also like that they are here in El Paso and over in Tucson. I like that they have two types of vacuum sweepers plus they have the air gun. I have all of my cars with them. I wish they had a family plan. I would add 2 more cars if they did. As it is, I pay 110 for 3 cars!!!
  • AM
    Antonio Martinez
    Nov 13, 2025
    5.0
    Sydney was super helpful and she talked to me about how my wash experience was providing excellent customer service!
  • AC
    Ashley Chavez
    Nov 8, 2025
    5.0
    Employees are always friendly. Love the dollar towels they sell - they are legit. The vacuums are usually really good - there’s only been a few times that they didn’t work. I’ve had the membership for awhile but not sure how much longer I’ll keep it if they keep raising the monthly price.
  • DA
    Desiree Acosta
    Nov 4, 2025
    5.0
    I was unsure to come to this carwash, thank God I did! Super fast excellent customer service especially Regina who went above and beyond I appreciate all your help! You have me sold ☺️
  • SR
    Sonia Reyes
    Nov 2, 2025
    5.0
    Regina was really nice explained all the plans available and recommended the Platinum plan, had a smile on her whole time and answered all our doubts .

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What types of car wash services does Mister Car Wash offer?

Mister Car Wash offers exterior clean services, HotShine® Carnauba Wax, wheel polish, single washes, fleet accounts, and Unlimited Wash Club® memberships.