Business Details
About
Car Wash
Choose from our exterior-only wash options or elevate your clean with our premier Interior Clean service. Our full-service offering includes vacuuming, windows cleaned inside and out, and the dash, door panels, and cup holders wiped. We finish with a hand-towel dry, quality check, and fragrance of your choice - all while you relax in our lounge for 15 minutes or less. With all of our services, you’ll enjoy trusted quality, speed and convenience. Every visit is backed by the friendly, professional service that defines the Mister Car Wash experience.
Details
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.7
620 reviews
5 stars
293
4 stars
105
3 stars
73
2 stars
38
1 star
111
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the quick and friendly service, several reviews highlighted inconsistent cleaning quality, with some reporting missed areas and poor attention to detail.
Customer Experience
Customers appreciated the friendly and professional staff, but some expressed discomfort with the pressure to tip and dissatisfaction with the handling of complaints.
Pricing Concerns
Several reviews mentioned dissatisfaction with the pricing, feeling that the quality of service did not justify the cost, especially for premium packages.
Membership Issues
Some customers expressed frustration with the membership experience, citing difficulties in service quality and value for money, leading to reconsideration of their subscriptions.
Operational Improvements
Feedback indicated improvements in safety and efficiency, but there were still concerns about vehicle spacing and the drying process after washes.
- GOGary Lee OrozcoNov 4, 20252.0The automatic car wash system does not thoroughly clean the exterior nor does it dry it properly. Their other locations are much better
- TSTerry SharpeNov 3, 20255.0Ramon was running the wash at your Osborne location. He had me stop while he power washed each wheel and the grill on my car. Best customer service ever at this location!
- CCCraig ConradOct 23, 20255.0Can't beat the quick easy wash!!! In-Out super quick !!
- FCFrank COct 21, 20255.0Thank you Mister Car Wash for providing me with excellent service, your staff is and was very professional, and my truck looks as good as new. Thank you.
- AAAlondra AlvaradoOct 10, 20255.0Super services
Frequently Asked Questions About Mister Car Wash
What is the Unlimited Wash Club® Membership?
Our membership includes unlimited washes at any Mister Car Wash location across the country.
You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.
What services does Mister Car Wash on Osborne Drive provide?
They offer exterior-only wash options and a premier Interior Clean service, including vacuuming, window cleaning inside and out, wiping the dash, door panels, cup holders, hand-towel drying, quality checks, and optional fragrance—all completed in 15 minutes or less while you relax in their lounge.
What are the operating hours for Mister Car Wash on Osborne Drive?
They are open Monday through Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 6:00 PM. Note there are special holiday hours and closures, such as being closed on November 27, December 25, and January 1, and reduced hours on December 24 and 31.
What payment methods are accepted at Mister Car Wash?
They accept American Express, Discover, MasterCard, Visa, and also allow payments via debit cards and mobile NFC payments.
What is the Unlimited Wash Club® Membership at Mister Car Wash?
It includes unlimited washes at any Mister Car Wash location nationwide, access to members-only lanes to skip lines, convenience of self-serve vacuums, and the everyday joy of having a clean car.
How can I contact Mister Car Wash on Osborne Drive for support or inquiries?
You can reach them by phone at +1 915-585-0480 or email help@mistercarwash.com.
Are there any nearby automotive service providers to Mister Car Wash on Osborne Drive?
Yes, Valvoline Instant Oil Change and Rick's Hot Rods are nearby automotive service providers, which could be convenient for customers looking to combine car wash services with other auto maintenance or repairs.
Which nearby medical facilities are close to Mister Car Wash on Osborne Drive?
Nearby medical facilities include Southwest X-Ray, Quest Diagnostics, Akumin, Ramsey R Hazboun (internal medicine), The Clinic (physical and occupational therapy), Cancer Treatment Institute, and El Paso Pain Center, useful if you are visiting the area for health needs alongside your car wash trip.
Are there any nearby dining options near Mister Car Wash on Osborne Drive?
Yes, nearby dining options include Village Inn, Butter Smith Kitchen & Pies, Starbucks, Mustard Seed Cafe, and Deserto Palo Verde, ideal places to grab a meal or coffee before or after your car wash.
Is there public transportation or law enforcement nearby to Mister Car Wash for safety and convenience?
The El Paso Police Department and El Paso Police Department Command are close by, providing a sense of security. Although public transit details aren't specified, the proximity to police stations suggests a well-served area.
How can I access Mister Car Wash's online services or mobile app?
You can visit their website at https://mistercarwash.com/store/osborne/ or download their Android app from the Google Play Store and iOS app from the Apple App Store to manage your services and membership conveniently.