Mister Car Wash

4.0
1050 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
Choose from our exterior-only wash options or elevate your clean with our premier Interior Clean service. Our full-service offering includes vacuuming, windows cleaned inside and out, and the dash, door panels, and cup holders wiped. We finish with a hand-towel dry, quality check, and fragrance of your choice - all while you relax in our lounge for 15 minutes or less. With all of our services, you’ll enjoy trusted quality, speed and convenience. Every visit is backed by the friendly, professional service that defines the Mister Car Wash experience.

Location

Mister Car Wash
8857 Gateway West, El Paso, TX
79925, United States

Hours

Reviews

4.0
1,050 reviews
5 stars
613
4 stars
148
3 stars
82
2 stars
54
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Service Quality

There are mixed reviews regarding the quality of the car wash, with some customers expressing dissatisfaction with the thoroughness of the cleaning, especially for interior services.

Membership Issues

Several customers reported confusion and dissatisfaction with the membership program, citing issues with service expectations and additional charges.

Cleanliness and Environment

The waiting area and facilities received positive feedback for being clean and comfortable, although some reviews mentioned inconsistent cleanliness in the service area.
  • AA
    Andy
    2 days ago
    5.0
    always professional always friendly. I come once a week. My vehicle is always in clean top shape. Thanks to them.
  • BW
    Bold Beauty Health and Wellness
    3 days ago
    5.0
    Jonathan Valverde , Matthew Rodríguez and Alyssa Martinez with amazing service today
  • LM
    Lorena Martinez
    3 days ago
    5.0
    Friendly and attentive manager with my concern.
  • JS
    Johnny Jr Smith
    Jan 4, 2026
    5.0
    The service at this Misters car wash is always great and friendly. They take time and provide quality service.
  • DH
    Dave Hernandez
    Jan 2, 2026
    1.0
    Mister Car Wash needs to address serious consistency issues at the Cielo Vista and Mesa (close to Sunland) locations. I hold the same membership for two vehicles, a Tacoma and a Jetta. Depending on the day or who happens to be working, I am charged either $15 or $20 for the interior on either car. I’ve been given different explanations each time, ranging from “membership differences” to “vehicle size,” but none of it holds up. Same cars. Same membership. Different prices. Quality control is also uneven. One location can be detailed and attentive. The other leaves windows streaked and interiors unfinished. I have gone to both locations on the same day and had the same experience. Members of my family have as well. Same pattern. I want to trust a company I pay every month, but the pricing inconsistency and variable quality make the experience feel unreliable at best and shady at worst. Mister Car Wash can do better. Standardize pricing. Train teams to deliver the same level of service. Customers should know what they are paying for and what result to expect.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What types of car wash services does Mister Car Wash in Cielo Vista offer?

Mister Car Wash offers exterior-only wash options and a premier Interior Clean service, including vacuuming, window cleaning inside and out, and wiping down the dash, door panels, and cup holders, finished with a hand-towel dry and quality check.