Mister Car Wash

4.7
341 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment. Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions. Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.

Location

Mister Car Wash
2214 Joe Battle Blvd, El Paso, TX
79938, United States

Hours

Reviews

4.7
341 reviews
5 stars
301
4 stars
20
3 stars
3
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and providing excellent service, with specific mentions of employees like Eric, Andy, and Tiffany.

Cleanliness

The premises, including the vacuum area and wash equipment, were frequently noted as clean and well-maintained.

Service Quality

While most reviews highlighted great washes, some customers reported issues with the wash quality, such as streaks on windows and scratches on vehicles.

Employee Recognition

Several employees received individual commendations for their outstanding service, contributing positively to the overall customer experience.

Mixed Experiences

A few customers reported negative experiences, particularly regarding rude staff and management's lack of responsiveness to complaints.
  • YG
    Yolanda Gonzalez
    Nov 14, 2025
    5.0
    Muy amables los empleados se toman su tiempo para ayudar a cada cliente, muy satisfecha
  • CG
    Celina Garcia
    Nov 2, 2025
    1.0
    Our passenger side mirror was knocked off during our car wash. We were supposed to get a call back from the “manager” to get it fixed. It’s been 2 weeks and nobody has reached out. We provided our phone number and email address. Employee took pictures. Terrible customer service, no follow up or sense of urgency.
  • IE
    Irene Espindola
    Oct 31, 2025
    5.0
    courteous agents. Clean spaces, vacuums available
  • SL
    stephanie L
    Oct 31, 2025
    5.0
    Tiffany was very informative and very helpful. Great customer service definitely will be coming back
  • PT
    P.R. T
    Oct 26, 2025
    5.0
    Ill tell you what made a huge difference, your young man who you had controlling the wash. Most of the time I go, my car doesnt get spritzed with water before my car being washed. This particular young man had a smile, saw that my vehicle was really dirty and he took the time to rinse the car and stuck insects off. I dont know what it was, whether it was his action, or me seeing him do it with enjoyment that really made me feel good. His energy somehow left with me. Anyways, God bless this young man and hopefully I get to see more employees like him.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What car wash services does Mister Car Wash offer?

Mister Car Wash offers exterior clean services, HotShine® Carnauba Wax, wheel polish, single washes, fleet accounts, and Unlimited Wash Club® memberships.