Flying J Travel Center

3.9
2165 reviews

About

Truck StopGas StationConvenience Store
Welcome to Flying J Travel Center in El Paso, TX! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Flying J Travel Center
1301 Horizon Blvd, El Paso, TX
79928, United States

Hours

Reviews

3.9
2,165 reviews
5 stars
1,030
4 stars
512
3 stars
282
2 stars
76
1 star
265

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several customers praised the exceptional service provided by staff members like Larry and Viri, highlighting their helpfulness and friendliness.

Cleanliness

While some customers reported clean facilities, others noted issues with dirty restrooms and showers, indicating inconsistency in cleanliness standards.

Long Wait Times

Many reviews mentioned long wait times for showers and at the cash register, often due to understaffing, leading to frustration among customers.

Negative Experiences

Numerous customers expressed dissatisfaction with rude staff and poor management practices, contributing to an overall negative perception of the location.

Parking Issues

Several reviews highlighted problems with parking availability and management, particularly for truck drivers, leading to complaints about being moved or kicked out.
  • SH
    Stephen Horn
    Nov 6, 2025
    5.0
    Going into flying j this evening the help i recieved from larry was exceptional was also greeted by ashley and Paola that team together got the job done extremely quick and courtesy I will be back because of them
  • CC
    Coty
    Oct 26, 2025
    1.0
    I’ve been driving OTR for 9 years and I stopped to take a shower and it was the WORST I’ve ever been in. Was left over (stuff) from previous user, was more hair than a barbershop. It was absolutely disgusting.
  • MG
    MARIO GARCIA
    Oct 22, 2025
    5.0
    Just wanted to leave a review, I had one of the best experiences in this pilot, sir Larry at the reception did a phenomenal job, he took care of all my needs and beyond, please pilot, get him a raise, a promotion, he deserves his own franchise 10/10 nothing but high level , top tier, top g customer service, we need more Larry’s in your company
  • OC
    Orlando Cuellar
    Oct 21, 2025
    1.0
    Mr manager if you have two pumps down an ur cashiers tells u an u give no care an js reply they been down since yesterday idk maybe a sign saying it don’t work might help take more pride on how u run a business man ridiculous restrooms are always trash
  • EB
    E B
    Oct 17, 2025
    5.0
    Had a great visit at this store! I was warmly welcomed when I first entered and the associate Viri was super helpful. Although it was busy she was friendly and patient with me!

Frequently Asked Questions About Flying J Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.