Business Details
About
Car Rental AgencyVan Rental
Need a rental car in El Paso, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Zaragoza Road location today.
Location
Hours
Reviews
3.9
560 reviews
5 stars
350
4 stars
56
3 stars
28
2 stars
19
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, there were numerous complaints about rude service and lack of accountability.
Reservation Issues
Several customers reported problems with vehicle availability despite having confirmed reservations, leading to frustration and dissatisfaction.
Vehicle Condition
Some reviews highlighted issues with vehicle maintenance, including cleanliness and mechanical problems, which affected the rental experience.
Efficiency
Customers appreciated the quick and easy rental process, but there were also reports of long wait times and disorganization during peak hours.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others vowed never to return due to poor service.
- RARigo Aragon3 days ago4.0They take of business at Enterprise Rent-A-Car, on the phone or in person, the staff here are on their toes. I appreciate Enterprise picking me up at Collision Center and making my rental easy.👍
- RLRamses G. Larios5 days ago1.0Guy at the front desk had a negative attitude. I was asked for my passport despite having a valid Texas ID. This felt unnecessary and inconvenient, and I was disappointed by the experience. Luckily I was able to get another vehicle at Hertz and they never asked for my passport. First and last time coming to Enterprise....
- GPGeorge Prine5 days ago5.0Great customer service the ladies are very nice and very professional. They made my experience great.
- GCGail Clarke6 days ago5.0The Zaragosa location has great customer service. See Robert Martinez and he will take good care of you.
- RMRebecca MadridNov 13, 20255.0Enterprise rental car on Zaragosa had great customer service, very polite and answered questions in a timely manner. I will go there again in the future if I need a rental car. Thank you for making this a good experience for me.
Frequently Asked Questions About Enterprise Rent-A-Car
What are the business hours for Enterprise Rent-A-Car at the North Zaragoza Road location?
Enterprise Rent-A-Car at 1545 N Zaragoza Rd, El Paso, TX is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 11:00 AM to 2:00 PM.
What types of vehicles can I rent at Enterprise Rent-A-Car in El Paso?
You can rent a wide range of vehicles including cars, vans, luxury cars, and auto rentals to fit your needs.
Does Enterprise Rent-A-Car offer airport pick-up services at the El Paso location?
Yes, Enterprise Rent-A-Car offers airport pick-up services at their North Zaragoza Road location.
What payment options are accepted at Enterprise Rent-A-Car in El Paso?
Payments can be made via American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I make a reservation online for a car rental at Enterprise in El Paso?
Yes, reservations can be made online through their website at enterprise.com/reserve.
Are there any special discounts available at Enterprise Rent-A-Car El Paso?
Enterprise Rent-A-Car offers discounts for active military members.
How can nearby medical facilities be useful to customers renting from Enterprise Rent-A-Car?
Nearby medical facilities like Summit Urgent Care - East El Paso and Westwind Pediatric Clinic provide convenient access to healthcare services for customers in case of emergencies during their rental period.
What nearby dining options can customers visit before or after renting a car from Enterprise?
Customers can enjoy meals at nearby restaurants such as Ernie's Cafe Bar & Grill, Dickey's Barbecue Pit, Wing Boss, and Tropical Smoothie Cafe.
Are there any nearby fitness or wellness centers near Enterprise Rent-A-Car in El Paso?
Yes, nearby fitness and wellness centers include Mozerati Fitness, 9Round Kickboxing Fitness, Southwest Aesthetic Skin Care, and Love Yourself Medspa for your health and relaxation needs.
What languages are spoken at the Enterprise Rent-A-Car El Paso location?
The primary language spoken at this location is English.