Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in El Paso, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Zaragoza Road location today.
Location
Hours
Reviews
3.9
568 reviews
5 stars
354
4 stars
58
3 stars
28
2 stars
19
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being professional and helpful, others reported rude behavior and poor communication.
Reservation Issues
Numerous customers experienced problems with vehicle availability despite having reservations, leading to frustration and disappointment.
Vehicle Condition
Some reviews highlighted issues with vehicle maintenance, including cleanliness and mechanical problems, which affected the rental experience.
Efficiency
Several customers appreciated the quick and efficient service during pick-up and drop-off, although this was not consistent across all experiences.
- DRDustin RojasDec 28, 20255.0Cruz at Enterprise Rental Car was very professional and handled both my check-in and checkout processes seamlessly. He made everything simple and efficient, and I was in and out quickly, which was especially appreciated during the holiday season. They were able to get me into the exact vehicle I wanted, and the car performed perfectly for my trip to San Antonio and back with no issues at all. Iām very happy with the experience and highly recommend Enterprise for anyone traveling.
- VCVanessa CarreraDec 27, 20251.0This is the 2nd time that I call, make a reservation and upon arrival I am informed there are NO CARS! I understand its usually a call center that takes the reservations but the lack of communication is getting ridiculous. Very disappointing š
- RSRoxana StewartDec 15, 20255.0Great service from beginning to the end of the rental. Highly recommend
- RARigo AragonNov 21, 20254.0They take of business at Enterprise Rent-A-Car, on the phone or in person, the staff here are on their toes. I appreciate Enterprise picking me up at Collision Center and making my rental easy.š
- RGRamses GNov 19, 20251.0Guy at the front desk had a negative attitude. I was asked for my passport despite having a valid Texas ID. This felt unnecessary and inconvenient, and I was disappointed by the experience. Luckily I was able to get another vehicle at Hertz and they never asked for my passport. First and last time coming to Enterprise....
Frequently Asked Questions About Enterprise Rent-A-Car
What are the business hours for Enterprise Rent-A-Car at the North Zaragoza Road location?
Enterprise Rent-A-Car at 1545 N Zaragoza Rd, El Paso, TX is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 11:00 AM to 2:00 PM.
What types of vehicles can I rent at Enterprise Rent-A-Car in El Paso?
You can rent a wide range of vehicles including cars, vans, luxury cars, and auto rentals to fit your needs.
Does Enterprise Rent-A-Car offer airport pick-up services at the El Paso location?
Yes, Enterprise Rent-A-Car offers airport pick-up services at their North Zaragoza Road location.
What payment options are accepted at Enterprise Rent-A-Car in El Paso?
Payments can be made via American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I make a reservation online for a car rental at Enterprise in El Paso?
Yes, reservations can be made online through their website at enterprise.com/reserve.
Are there any special discounts available at Enterprise Rent-A-Car El Paso?
Enterprise Rent-A-Car offers discounts for active military members.
How can nearby medical facilities be useful to customers renting from Enterprise Rent-A-Car?
Nearby medical facilities like Summit Urgent Care - East El Paso and Westwind Pediatric Clinic provide convenient access to healthcare services for customers in case of emergencies during their rental period.
What nearby dining options can customers visit before or after renting a car from Enterprise?
Customers can enjoy meals at nearby restaurants such as Ernie's Cafe Bar & Grill, Dickey's Barbecue Pit, Wing Boss, and Tropical Smoothie Cafe.
Are there any nearby fitness or wellness centers near Enterprise Rent-A-Car in El Paso?
Yes, nearby fitness and wellness centers include Mozerati Fitness, 9Round Kickboxing Fitness, Southwest Aesthetic Skin Care, and Love Yourself Medspa for your health and relaxation needs.
What languages are spoken at the Enterprise Rent-A-Car El Paso location?
The primary language spoken at this location is English.