Need a rental car in El Paso, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Desert Blvd. location today.
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported unprofessional behavior and poor communication.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of vehicles despite confirmed bookings, leading to frustration and disappointment.
Vehicle Condition
There were complaints regarding the condition of vehicles, including issues with maintenance and cleanliness, which affected customer satisfaction.
Efficiency
While some customers noted quick and efficient service, others experienced long wait times and delays during the rental process.
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A Google User
5 days ago
5.0
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
BL
Brenda Lopez
Feb 23, 2026
5.0
They helped me out without any problems, will definitely rent from them again.
DU
Denise Uga
Jan 29, 2026
1.0
I texted the store early AM because I was afraid my partner would hurt himself in the vehicle and needed advice. I had to initiate contact at store opening, and then they believed that I abandoned the rental and upon his returning the car to the store, they did not allow ME to come continue my week...for I NEEDED this transportation....they simply cancelled the rest of my reservation and told me I could never rent from there again.
QS
Quentin Sandoval
Jan 28, 2026
5.0
I had a great experience renting from this Enterprise location. Cory did an exceptional job making sure I was accommodated with a great vehicle and was very informative, understanding, and helpful throughout the process. I also want to thank Michael for picking me up from the body shop while my vehicle was being repaired and for giving me a ride back to retrieve it. This has been one of the easiest and best car rental experiences I’ve had, and I will definitely return in the future and recommend them to others.
CF
Cesar Fierro
Jan 27, 2026
1.0
This location is an absolute mess. No one answers the phones, communication is nonexistent, and the level of service is well below any acceptable standard. What should be a straightforward rental process turns into an unnecessarily frustrating and time-consuming ordeal. Between the lack of responsiveness and the overall disorganization, it honestly feels like it takes more effort to rent a car here than to purchase one elsewhere. Extremely disappointing experience.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in El Paso?
Enterprise Rent-A-Car is located at 5385 S Desert Blvd, El Paso, TX 79932, USA.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Yes, Enterprise Rent-A-Car is open on Saturdays from 9:00 AM to 12:00 PM and on Sundays from 11:00 AM to 2:00 PM.
What types of vehicles can I rent from Enterprise Rent-A-Car in El Paso?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Does Enterprise Rent-A-Car offer any special deals?
Yes, there are great weekend rates available. You can book these deals online through their website.
What payment options does Enterprise Rent-A-Car accept?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I make a reservation for a rental car at Enterprise Rent-A-Car?
You can reserve a rental car online at their website or by contacting them directly via phone at +1 915-845-0268.
Are there any car rental options nearby besides Enterprise Rent-A-Car?
Yes, nearby you will find Budget Truck Rental and Hertz, offering additional car and truck rental services.
Can I visit any car dealerships near Enterprise Rent-A-Car in El Paso?
Yes, nearby car dealerships include Mazda USA, Rudolph Mazda, Rudolph Volkswagen, Lisa Rivkin Sells Cars, and Rudolph Chevrolet.
Are there any dining options near Enterprise Rent-A-Car in El Paso?
Yes, you can enjoy dining at The Italian Kitchen West, Grub Street Food Grill, and Lapa Lapa, all located nearby for a convenient meal before or after your rental.
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