Business Details
About
Car Rental AgencyVan Rental
Need a rental car in El Paso, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Desert Blvd. location today.
Location
Hours
Reviews
4.1
460 reviews
5 stars
307
4 stars
50
3 stars
16
2 stars
13
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Ethan, Shakeem, and Mariana.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including reservations not being honored and customers being offered different vehicles than expected.
Rental Experience
While many customers reported smooth and efficient rental processes, others experienced long wait times and issues with vehicle condition upon pickup.
Communication Issues
There were complaints about poor communication regarding reservations and vehicle readiness, leading to frustration among customers.
Mixed Reviews on Cleanliness
Some customers noted that vehicles were not clean or well-maintained, while others reported satisfactory vehicle conditions.
- SASarah AguirreNov 14, 20255.0Was provided with excellent customer service by every associate I communicated with. They placed follow up calls to check if the rental vehicle was running well and asked if there was anything they could assist with. Had an overall positive experience. Will definitely go back to Enterprise if the need arises for a rental vehicle. Kudos, from a satisfied customer, Sarah
- ACAdolfo ChaconNov 14, 20251.0Worst experience EVER!!! Please avoid yourself a headache 😡
- MFMershira FieldsNov 6, 20255.0I made a reservation for a vehicle just three hours before pickup, and everything went better than I could have expected. Cory assisted me during both pickup and drop-off and he went above and beyond, helping me carry two car seats, bags, and a stroller after my car broke down and had to be towed. His kindness truly turned a rough day around. I’m so grateful for his help and excellent service!
- JHJeanne HendersonOct 23, 20255.0I had very positive experience with Enterprise Rental on South Desert Blv. Ethan O. Took the time to familiarize me with the car. I drive a 2012 Honda Odyssey and rented Mazda 2024. The cars didn’t even start the same way and he walked me through a/c controls and other things that were new and different for me. Thanks! J. Henderson
- MGMelissa GOct 16, 20252.0Upon arrival i arrived early to complete any necessary information that hadn't been submitted, but experienced a lengthy waiting time. During my rental period, I encountered issues with the tire pressure, which kept decreasing, necessitating multiple stops. Furthermore, the vehicle had no oil, and the oil change due light persisted. Although I did purchse roadside assistance, I refrained from contacting them due to the specific drop-off time. Upon returning the vehicle, I informed the employee, who assured me that I would be contacted by the store manager however, I was never contacted.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in El Paso?
Enterprise Rent-A-Car is located at 5385 S Desert Blvd, El Paso, TX 79932, USA.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Yes, Enterprise Rent-A-Car is open on Saturdays from 9:00 AM to 12:00 PM and on Sundays from 11:00 AM to 2:00 PM.
What types of vehicles can I rent from Enterprise Rent-A-Car in El Paso?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Does Enterprise Rent-A-Car offer any special deals?
Yes, there are great weekend rates available. You can book these deals online through their website.
What payment options does Enterprise Rent-A-Car accept?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I make a reservation for a rental car at Enterprise Rent-A-Car?
You can reserve a rental car online at their website or by contacting them directly via phone at +1 915-845-0268.
Are there any car rental options nearby besides Enterprise Rent-A-Car?
Yes, nearby you will find Budget Truck Rental and Hertz, offering additional car and truck rental services.
Can I visit any car dealerships near Enterprise Rent-A-Car in El Paso?
Yes, nearby car dealerships include Mazda USA, Rudolph Mazda, Rudolph Volkswagen, Lisa Rivkin Sells Cars, and Rudolph Chevrolet.
Are there any dining options near Enterprise Rent-A-Car in El Paso?
Yes, you can enjoy dining at The Italian Kitchen West, Grub Street Food Grill, and Lapa Lapa, all located nearby for a convenient meal before or after your rental.