Enterprise Rent-A-Car

4.0
794 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at El Paso International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at El Paso International Airport today.

Location

Enterprise Rent-A-Car
6505 Convair Rd, El Paso, TX
79925, United States

Hours

Reviews

4.0
794 reviews
5 stars
497
4 stars
102
3 stars
44
2 stars
38
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Vehicle Quality

Most reviews noted that the vehicles were clean, well-maintained, and in good condition.

Rental Process

The rental process was generally described as quick and easy, with many customers appreciating the efficiency of check-in and check-out.

Communication Issues

Several customers reported problems with communication, particularly regarding late-night service and corporate responses.

Negative Experiences

A few customers had significant negative experiences, including issues with vehicle reliability and customer service disputes.
  • JS
    Jeremiah Shapiro
    4 days ago
    5.0
    Great customer service, good value, nice vehicles, easy to navigate the website
  • RV
    Ricardo vasquez
    6 days ago
    5.0
    Best service and excellent customer service
  • LS
    Liti Skat
    6 days ago
    5.0
    Great service, vehicles, and competitive prices.
  • BB
    beeker1017
    Nov 8, 2025
    5.0
    Josh was very friendly and professional! He made it an enjoyable experience renting from Enterprise. I will definitely be returning for my next rental.
  • EL
    Evan Lindsey
    Oct 29, 2025
    1.0
    Absolutely terrible! We had the dissatisfaction of having to work with Anthony (the manager) at almost 12 o’clock in the morning. It was very clear he was ready to clock out for the day because he was not willing to rent us the car that we had reserved online due to my 50 year old father not having a credit card physically with him, even though he had previously used the card to reserve the vehicle, and when we asked to try to move the rental into my name because I had a credit card he said it could not be done without proof that I work for the company as well (pretty impossible at 12 at night ). He was completely willing to to leave us stranded in El Paso with no vehicle and no way to get around and thank God my brother happened to still be awake and was able to pick us up. Otherwise we would have literally been stuck there. Honestly the worst customer experience I’ve probably ever had. I’m not one for leaving reviews but please be weary, because we saw another family dealing with the same issue right after us. If you need help the manager at Hertz was very accommodating for us.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car at El Paso International Airport?

You can rent a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.

Where is the Enterprise Rent-A-Car location at El Paso International Airport?

The location is at 6505 Convair Rd, Ste 430, El Paso, TX 79925, USA, within El Paso International Airport.