Need a rental car in El Paso, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Montana Avenue location today.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Alan, Paulina, and Desaraee.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, with some cars reported as dirty or having mechanical problems.
Reservation Issues
There were multiple complaints about reservations not being honored or vehicles not being available upon arrival, leading to customer frustration.
Mixed Experiences
While many customers had positive experiences, there were also significant negative reviews highlighting unprofessional behavior and poor service at times.
LK
Laura Karam
2 days ago
5.0
The last few times I’ve had to rent a car I’ve used Enterprise. And it’s always been excellent service. This time, their representative Alan made the experience quick. I thoroughly felt comfortable with the vehicle and experience. I had it for two weeks and it was an awesome car and I really appreciated the service I got at the Enterprise.
AU
A Google User
5 days ago
5.0
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
BZ
Beto Zun
Feb 19, 2026
1.0
Shitty service, cars are not ready. No customer service and one employee working on site.
BH
Beebee Heath
Feb 18, 2026
5.0
1st time renting a vehicle and Enterprise was the only one who allowed a debit card to use for the rental, had to leave a small deposit but it worked out, the vehicle that was given to us was the one we actually wanted and it was so roomy, clean and comfortable for all us to for the trip to Dallas and back, I will definitely rent again from Enterprise (Montana, El Paso, TX) as they helped us out.
TF
tay fritts
Jan 16, 2026
5.0
Absolutely incredible customer service by ALAN. From beginning to end he helped make a stressful situation and effortless one! He took the time to explain every step of the process and even called halfway through our rental to confirm possible changes to our contract because of insurance. As ALAN helped us inside he greeted every person that walked in and reassured others he or another associate would be with them shortly.
ALAN is truly a model employee in a world where noone cares anymore. It was refreshing to say the least. Give this man a raise or a promotion or something cuz you dont find workers like that anymore.
The SUV we rented was clean and had no smell. The check engine light was on but it ran perfectly fine.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in El Paso?
Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, and luxury cars to meet various rental needs.
Where is the Enterprise Rent-A-Car location in El Paso?
The Enterprise Rent-A-Car is located at 5710 Montana Ave, El Paso, TX 79925.
What are the business hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on Sundays?
No, Enterprise Rent-A-Car is closed on Sundays.
Which payment methods are accepted at Enterprise Rent-A-Car?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I make a reservation for a rental car at Enterprise Rent-A-Car El Paso?
You can reserve a rental car online at http://enterprise.com/reserve or by calling +1 915-779-8311.
Does Enterprise Rent-A-Car offer any special discounts or deals?
Yes, Enterprise Rent-A-Car offers great weekend rates and discounts for active military members.
What nearby entertainment options are available around Enterprise Rent-A-Car in El Paso?
Nearby, you can visit The Easton Venue for concerts and events, and enjoy some ice cream at Baskin-Robbins.
Can I find automotive services near Enterprise Rent-A-Car in El Paso?
Yes, Casa Collision Center provides automotive repair services nearby, and Casa Ford Parts Department offers auto parts and supplies.
Are there any insurance agencies close to Enterprise Rent-A-Car for convenient coverage options?
Yes, Nationwide Mutual Insurance Company and Clover Insurance Agency are located nearby for your insurance needs.
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