Enterprise Rent-A-Car

4.1
279 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in El Paso, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cielo Vista location today.

Location

Enterprise Rent-A-Car
1210 Airway Blvd, El Paso, TX
79925, United States

Hours

Reviews

4.1
279 reviews
5 stars
194
4 stars
23
3 stars
9
2 stars
5
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their professionalism, kindness, and willingness to go above and beyond to assist.

Reservation Issues

Several reviews highlighted problems with reservations, including cancellations and unavailability of vehicles despite confirmed bookings.

Vehicle Condition

Feedback indicated mixed experiences with vehicle conditions, with some customers reporting clean and well-maintained cars, while others encountered issues such as strong odors and mechanical problems.

Staff Performance

While many staff members received commendations for their service, there were also reports of unprofessional behavior from certain employees, leading to dissatisfaction.

Overall Experience

Overall, customers expressed a mix of satisfaction and frustration, with many indicating they would return despite some negative experiences.
  • CF
    cameron fontenot
    5 days ago
    5.0
    Great, simple and fast rental experience with them. After my car was totaled and progressive only gave me 3 days with the rental, Tony gave me the same discounted rate until I found a new car. Highly recommend!
  • RL
    Ray Lucero
    Nov 16, 2025
    5.0
    Fast and helpful service. made the rental easy and hassle free!
  • JH
    Judith Heredia-Perry
    Oct 29, 2025
    5.0
    Great customer service! My rep was very professional and kind.
  • AN
    Alexandra Ng
    Oct 28, 2025
    5.0
    Manager Logan is so professional and effective. Thank you for helping us to get a car so fast and giving out positive energy.
  • BP
    BreAsia Provoid
    Oct 17, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ If I could give 10 stars, I would! I had a rental with Enterprise for about three months, and Logan was the one who helped me the entire time. He was always professional, kind, and had the best energy — the kind that just makes you feel at ease every time you walk in. It’s rare to meet someone who brings that kind of light and consistency to their work. Logan truly made the experience outstanding from start to finish. Enterprise is lucky to have someone like him! -BreAsia

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in El Paso?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and more to suit your rental needs in El Paso.

Where is the Enterprise Rent-A-Car located in El Paso, TX?

Enterprise Rent-A-Car is located at 1210 Airway Blvd, El Paso, TX 79925.