AutoZone Auto Parts

4.4
260 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone El Paso #4397 in El Paso, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in El Paso, TX or call us at (915) 206-6919.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
12285 Pellicano Dr, El Paso, TX
79936, United States

Hours

Reviews

4.4
260 reviews
5 stars
178
4 stars
45
3 stars
13
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were reported as rude or unhelpful.

Staff Knowledge

Several customers noted that staff members were knowledgeable and provided valuable assistance, but there were also complaints about misinformation and lack of training.

Store Environment

The store is generally described as clean and well-organized, with ample parking and a good selection of parts.

Positive Experiences

Many customers expressed satisfaction with their experiences, highlighting specific employees who went above and beyond to assist.

Inconsistent Service

There were reports of inconsistent service, with some customers experiencing delays or issues with product availability.
  • YM
    Yvonne Miranda
    Oct 14, 2025
    5.0
    What was supposed to be a simple installation of new wiper blades, turned into looking for clips that were missing from the car. Garrison was great!! He was very patient & explained what he was doing. He took his time to find the right clips & installed the new blades. B/c of him, this will be our go to location!!
  • AC
    Araceli Conner
    Oct 7, 2025
    5.0
    Big store! They have minimum 8 employees in the front service, and special area for the commercial sales!! Big parking!
  • ME
    Mike Escobar
    Sep 16, 2025
    1.0
    Im not the type to write reviews but the staff here are rude it sucks bc they are the main warehouse but they are absolutely rude first it was an old man and then a younger guy who made me feel dumb by asking for a catalytic socket remover
  • SS
    sergio
    Aug 1, 2025
    5.0
    Always good help from staff. I always find an alternative part that's not so expensive from the OEM.
  • KP
    Kaitlyn Perry
    Jul 5, 2025
    5.0
    When coming up to the register Mrs. Araceli was very kind person who had listened to my problems. She had made my day as well as a positive impression of Autozone even though we have had terrible experiences before. Very thoughtful, considerate and kind with the solutions that she brings to the issues I have on hand. Thank you Mrs. Araceli!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in El Paso?

AutoZone Auto Parts in El Paso is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in El Paso, TX?

It is located at 12285 Pellicano Dr, El Paso, TX 79936, USA.