AutoZone Auto Parts

4.3
511 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone El Paso #3530 in El Paso, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in El Paso, TX or call us at (915) 790-0696.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1045 N Zaragoza Rd, El Paso, TX
79907, United States

Hours

Reviews

4.3
511 reviews
5 stars
317
4 stars
106
3 stars
40
2 stars
12
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, kind, and knowledgeable, with specific mentions of employees like Alberto, Tony, and Luis who went above and beyond.

Mixed Experiences

While many reviews highlighted excellent service, there were also reports of poor customer service and unhelpful staff at times, leading to frustration for some customers.

Product Availability

Customers generally found a good selection of auto parts and tools, although there were instances of inventory issues and incorrect parts being provided.

Professionalism

Several reviews noted the professionalism of staff, but there were also complaints about rudeness and lack of assistance from some employees.

Store Environment

The store was often described as clean and well-organized, contributing to a positive shopping experience.
  • DB
    Danny Bueno
    Nov 11, 2025
    1.0
    Compre unos amotiguadores y estoy aqui en la agencia para ponerlos y RESULTA QUE BIENE UN AMORTIGUADOR VIEJO COMO PUEDE SER POSIBLE CUANDO YA TENGO EL CARRO DESARMANDO!!!!! COMO SE PRESTAN PARA ESTA BURLA!!!!!!
  • DU
    Dafne uwu
    Oct 11, 2025
    5.0
    Very helpful and kind, sebastian was really good, we found everything that we need 🙂‍↕️
  • JB
    J Bando
    Oct 11, 2025
    5.0
    This place is great I definitely would recommend their is this very helpful man Tony C who helped me out really the best to do it!!
  • VQ
    Vanessa Quintana
    Oct 4, 2025
    5.0
    I came in to purchase a back tail light circuit board part, and Luis Acosta was immensely helpful, professional, and kind. He went above and beyond to help me install the part, and explained the process while he fixed it. He's definitely an asset to the company, and should be praised for it.
  • AG
    Armando Garcia
    Sep 28, 2025
    5.0
    Outstanding Customer Service at AutoZone – Special Thanks to Alberto! I rarely write reviews, but my recent experience at AutoZone was so exceptional that I felt compelled to share. From the moment I walked in, I was greeted with genuine warmth and professionalism. The team was helpful, but one person truly stood out—Alberto. Alberto went above and beyond to assist me. Not only was he knowledgeable and efficient, but he also took the time to explain everything clearly and patiently. Whether it was helping me find the right part or offering expert advice, Alberto made the entire process smooth and stress-free. His dedication to customer satisfaction is unmatched. It’s rare to find someone who treats you like more than just a transaction, and Alberto did just that. AutoZone has by far the best customer service I’ve experienced, and Alberto is a shining example of what makes this store so special. If you’re looking for top-tier service and a team that truly cares, AutoZone is the place to go—and ask for Alberto. You won’t be disappointed!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts in El Paso?

AutoZone Auto Parts in El Paso is open Monday through Friday from 7:30 AM to 10:00 PM, Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services at the El Paso location.