AutoZone Auto Parts

4.3
1428 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone El Paso #1316 in El Paso, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in El Paso, TX or call us at (915) 590-9910.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1446 Lee Trevino Dr, El Paso, TX
79936, United States

Hours

Reviews

4.3
1,428 reviews
5 stars
998
4 stars
185
3 stars
68
2 stars
41
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised individual employees, particularly Alfonso, Gibran, and Tanya, for their helpfulness and professionalism, while others reported poor service and unprofessional behavior from management.

Staffing Issues

Numerous reviews mentioned long wait times due to insufficient staff at the counter, with many employees seen not assisting customers.

Product Availability

Customers appreciated the store's ability to find parts and provide quick shipping options, although some expressed frustration when items were not in stock.

Mixed Experiences

While some customers had positive experiences with knowledgeable staff, others reported feeling ignored or receiving incorrect information about products.
  • DB
    Danny Bueno
    Nov 11, 2025
    1.0
    Compre unos amortiguadores para un carro los de atras y RESULTA QUE LOS ESTAN PONIENDO EN LA AGENCIA Y SOLO UNO ES NUEVO EL OTRO ES VIEJO COMO PUEDE SER ESTO !!!!! COMO SE PRESTAN PARA ESTO...
  • BS
    Bob Silver
    Nov 8, 2025
    5.0
    Great service by store manager Jose
  • RC
    Raul Candelaria
    Nov 5, 2025
    5.0
    I stopped by AutoZone to buy a new car battery, and I couldn’t have asked for a better experience. Manager Ghibran Cordero went above and beyond to help me find the right battery for my vehicle and even had it installed for me right on the spot. He was professional, friendly, and clearly takes pride in helping customers. You can tell the whole store runs smoothly because of his leadership and dedication. Big thanks to Ghibran and the team for making what could’ve been a hassle into a quick and easy experience. This is customer service done right!
  • RA
    Rosalinda Ayala
    Nov 4, 2025
    1.0
    Show service, no customers waiting, night shift with fine employees, Byron the manager should move the customers with the floor staff and get customers out, especially on Tuesday night
  • CG
    Carla GOMEZ
    Oct 20, 2025
    5.0
    On October 17 I got a flat tire. Didn’t notice it till I got to work. I waited till the AutoZone down the street from my work to open. I walked to the AutoZone to look for a special lock for one of my lug nuts, when I got there Ghibran was so kind to help me with a different options. I ended up purchasing a lock but had to return to the store with my vehicle because it did not fit, Once again Ghibran was there to help me do my return. After going back I was already done with the day and annoyed. Jose Arredondo was the manager on duty and by my surprise he came out and help me not only removed the stubborn lug nut but also put my spare tire. I just want to say thank you to both gentlemen.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in El Paso, TX?

AutoZone Auto Parts in El Paso, TX is open from 6:00 AM to 12:00 AM Monday through Saturday, and from 6:30 AM to 12:00 AM on Sundays.

What automotive brands are available at AutoZone El Paso #1316?

AutoZone El Paso #1316 offers brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.