AutoZone Auto Parts

4.3
310 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone El Paso #3529 in El Paso, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in El Paso, TX or call us at (915) 790-2661.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8166 Alameda, El Paso, TX
79907, United States

Hours

Reviews

4.3
310 reviews
5 stars
210
4 stars
52
3 stars
17
2 stars
6
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for poor attitudes and unprofessional behavior.

Product Availability

Customers frequently noted that the store often has the parts they need, but there were complaints about items being out of stock despite online listings.

Staff Attitude

Several reviews highlighted issues with staff attitude, including rudeness and lack of assistance, particularly from management.

Efficiency

There are concerns regarding the efficiency of service, with some customers experiencing long wait times and poor communication.

Pricing

Customers generally found prices to be fair, though some noted that they can be higher than competitors.
  • EP
    elvin padilla
    Nov 18, 2025
    1.0
    Ah , I dont know if I can rate this place, horrible experience , stay away
  • GE
    gerardo estrada
    Oct 8, 2025
    1.0
    This actually happened at the same place twice—once to me and once to my uncle. I went there because my truck's battery was dead. I don’t drive it often, so the battery just sat too long. I brought it in, and they said they needed to test it first. Turns out, the battery passed the test and was fine, so I left it with them to charge. When I came back to pick it up, I immediately noticed it wasn’t the same battery. I was right—they had given my battery to someone else by mistake. They told me the other person needed to return it. Later, they told me my battery (the one they originally said was fine) “no longer charges” and tried to sell me a new one for $200. I said no thanks. The exact same thing happened to one of my family members too. So yeah—just a heads up to anyone going to this place. Be careful. They might swap your good battery for a bad one.
  • GO
    Gilbert Ordonez
    Oct 5, 2025
    5.0
    Marcos was very helpful he recommended using my old phone number on a waterpump for warranty and saved me 90dls. Thank you
  • JL
    Jose Lozano
    Sep 19, 2025
    5.0
    Sebastian does his job awesome got there
  • JG
    Joel Garcia
    Aug 16, 2025
    5.0
    Great customer service from James. Went in because my truck was having some issues and I needed to buy several parts. He was very courteous, knowledgeable and professional. I would recommend anybody to speak to James to get great service from Autozone.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in El Paso, TX?

AutoZone Auto Parts in El Paso, TX is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.