AutoZone Auto Parts

4.2
467 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone El Paso #1576 in El Paso, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in El Paso, TX or call us at (915) 585-3004.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6019 N Mesa St, El Paso, TX
79912, United States

Hours

Reviews

4.2
467 reviews
5 stars
307
4 stars
71
3 stars
28
2 stars
9
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff members, particularly highlighting employees like Mary, Jorge, and Joseph for their exceptional service.

Staff Attitude

While most reviews noted friendly and accommodating staff, there were instances of poor customer service and rude behavior from some employees.

Efficiency

Several customers appreciated the quick service, especially regarding battery installations and part replacements, although some reported long wait times.

Product Knowledge

Customers frequently mentioned the staff's ability to provide detailed information and assistance with car issues, enhancing their shopping experience.

Mixed Experiences

Overall, while many reviews were positive, there were notable complaints about specific employees and inconsistent service quality.
  • GG
    Giovanni
    Jan 2, 2026
    5.0
    I had an amazing experience as a first-time customer thanks to the outstanding service provided by Mary. From start to finish, Mary was friendly, attentive, and extremely helpful. Mary took the time to explain everything clearly and made sure I felt confident with my decision. This level of care and professionalism truly exceeded my expectations.
  • ED
    ELY DUARTE
    Jan 1, 2026
    5.0
    Agradezco y a la vez me sorprendo la calidad de atención de la persona que me atendió se llama MARY. Que trato tan humano tan profecional de verdad mil Gracias.. he tenido malas experiencias en otros lados pero aquí me estoy súper agradecida bendecida con su trato de verdad mil felicidades ,,,,woooooooooooooow venía desesperada sobre mi pila y ella solucionó todo de verdad gracias estoy contenta en el primer día de el año y yo feliz mi Lexus es delicado ella me vendió la pila indicada y la que necesita de verdad mil gracias ella me ayudó a conseguir mi mecánico y es muy profecional para que no se afecte nada de verdad gracias gracias
  • JM
    Jazlyn Moreno
    Dec 31, 2025
    5.0
    A big thumbs up for Mary thank you for your awesome customer service I’m glad I stoped by here at this autozone thank you again
  • EM
    Emma Mata
    Dec 27, 2025
    5.0
    Shout out to Marie She's awesome Thank you so much She was a great help ...thank you once again. Excellent 👌
  • SR
    Simon Ramirez
    Dec 13, 2025
    5.0
    Mary went above and beyond to help me change my battery!! I explained that I just moved back to El Paso and I had zero tools. She said not a problem and sold me a new battery and replaced my old one. She also recommended a belt cleaner to stop my engine from being so loud. Thanks Mary!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in El Paso?

AutoZone Auto Parts in El Paso is open Monday through Saturday from 7:30 AM to 10:00 PM and Sunday from 8:00 AM to 10:00 PM.

Does this AutoZone location offer same-day delivery and in-store pickup?

Yes, this AutoZone location offers both same-day delivery and in-store pickup services.