AutoZone Auto Parts

4.4
648 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone El Paso #4210 in El Paso, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in El Paso, TX or call us at (915) 921-0214.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
12820 Edgemere Blvd, El Paso, TX
79938, United States

Hours

Reviews

4.4
648 reviews
5 stars
423
4 stars
120
3 stars
54
2 stars
14
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Jorge, Adrian, and Maria for their exceptional service.

Staff Knowledge

Several reviews noted that while many employees were knowledgeable and provided good advice, there were instances where less experienced staff struggled to assist customers effectively.

Management Issues

Some reviews pointed out issues with management, particularly regarding the attitude of certain managers, which negatively impacted the customer experience.

Product Availability

Customers appreciated the variety of parts available, but some expressed frustration over stock issues and the need for more experienced employees.

Store Environment

While many found the store clean and organized, there were complaints about long wait times and staff engaging in personal conversations during busy hours.
  • JS
    Jennifer Salgado
    Oct 26, 2025
    5.0
    Excellent service. Jorge was very friendly and helpful.
  • JL
    Jon Jay Lopez
    Oct 3, 2025
    5.0
    Great customer service, very friendly staff specially Jorge.
  • BC
    Betsy Cordova
    Sep 19, 2025
    1.0
    Becky makes all her team just a miserable as she is. I had my worker go get a battery replaced and she wouldn’t service them until I called into the store. After being placed on hold she came on the line and I approved the purchase. She still made the experience unpleasant. This attitude trickled down to her staff and they were uninviting and short with us. Autozone is a brand known for their positive atmosphere and helpful attitude which was sadly not displayed in this location due to poor attitude and management by Becky.
  • TR
    Tomas Ramos
    Sep 18, 2025
    5.0
    Great place for prices and services. Trust your Zoner, good people. 👍🏻
  • AC
    Alejandra Chavez
    Sep 7, 2025
    5.0
    Great service and Fredy went out of his way to help me out and install my battery even though he wasn’t on the clock. All employees were very helpful

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in El Paso?

AutoZone Auto Parts in El Paso is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sundays from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, the store offers in-store pickup, same day delivery, and curbside pickup services.