AutoZone Auto Parts

4.4
442 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone El Paso #3068 in El Paso, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in El Paso, TX or call us at (915) 849-8816.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2940 George Dieter Dr, El Paso, TX
79936, United States

Hours

Reviews

4.4
442 reviews
5 stars
303
4 stars
76
3 stars
22
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for being rude or unprofessional.

Staff Knowledge

Several customers highlighted the expertise of specific employees, particularly in technical assistance, while others noted a lack of knowledge from certain staff members.

Store Experience

Customers appreciated the friendly atmosphere and helpfulness of many staff members, but some reported long wait times and poor service during busy periods.

Product Availability

The store generally has a good selection of parts and products, but some customers expressed frustration over not finding specific items or receiving incorrect information.

Management

Store manager Juan Soto received positive feedback for his professionalism and customer care, although some reviews mentioned inconsistent experiences with other managers.
  • MF
    Miguel Fraga
    Nov 9, 2025
    5.0
    This is my go to Autozone because of their extremely friendly staff. My car ran out of the battery and Sara helped me change my battery even though it was very hard to reach.
  • AA
    Ashley
    Oct 30, 2025
    1.0
    Raúl la persona que está contestado las llamadas es tan poco profesional creo que lo agarré de malas pero un carácter horrible solo pregunté por el precio de una parte del carro y tomo una actitud muy poco profesional muy molesto y como que no sabía nada le preguntaba cosas y solo decía no sé si no tiene experiencia no debería estar en la caja
  • MC
    Michelle Cervantes
    Oct 19, 2025
    5.0
    Good customer service from James B. He helped my dad with the key fob to his car and was very nice.
  • RC
    Ramon Cuevas
    Oct 18, 2025
    5.0
    ​I had such a positive visit to AutoZone thanks to a great technician. He wasn't just helpful; he clearly went out of his way to assist me. That level of dedication really makes a difference. Highly recommend! Thank You Mr. Juan Soto.
  • JR
    Joey Ramirez
    Oct 14, 2025
    5.0
    Excellent customer service by the staff and especially Juan the manager. Being that I am disabled, he assisted me with my battery. Thank you AutoZone!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in El Paso?

AutoZone Auto Parts in El Paso is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.