Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone El Paso #1548 in El Paso, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in El Paso, TX or call us at (915) 587-9603.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were criticized for poor attitudes and lack of assistance.
Product Availability
Customers noted a good selection of products, but some expressed disappointment when specific items were not in stock or available as advertised.
Efficiency
Many reviews highlighted quick service and efficient handling of customer needs, although there were instances of long wait times reported.
Staff Knowledge
While some staff members were commended for their expertise, others were criticized for lacking knowledge about products and services.
DV
Dr. Luis Vargas
Dec 26, 2025
4.0
Helpful peeps
VG
Valdor Captain General
Dec 15, 2025
1.0
I went inside and the employee immediately had an attitude. I asked him for a specific part of my vehicle and quotes me something 7 times the price I read online, and just pointed to the aisle. I went to the aisle and it was not even the correct part of the car. I just left, and I went to the Orellie’s down the street and was quoted the price I had looked up previously on auto zones website! I don’t tend to leave reviews but I find it bold to treat your customer base like that when your competition is down the street. You won’t go out of business without my money, but you sure won’t see many people returning if you keep that attitude.
JG
John Gonzalez
Dec 15, 2025
5.0
Get in the zone auto zone
DP
Dennyka Pedroza
Dec 9, 2025
5.0
Joe has amazing customer service, he seriously went out of his way to help and locate a part that was not available at his store. He diagnosed the issue with my car and offered solutions. Great customer service, overall great guy and great attitude.