Business Details
About
Car Wash
Discover the Quick Quack Difference in Edinburg, TX! Our fast, fun, and eco-friendly car wash leaves your vehicle sparkling in just three minutes. Unlimited Car Wash Members save even more time and money with Member Quick Lane Access. Our innovative technology includes a Triple-Foam Wash, 3-Step Paint Sealant Process, Tire Shine & Wheel Bright, and our exclusive Ceramic Duck Coating for lasting protection against the elements. With our Clean Car Guarantee, if you’re not 100% satisfied, we’ll rewash your car on the spot. Plus, you can enjoy free vacuums and dash wipes to keep your interior spotless. A clean car has never been so easy–or so quick.
Details
- RestroomAvailable
Location
Hours
Reviews
4.9
1,055 reviews
5 stars
1,019
4 stars
17
3 stars9
2 stars3
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and professional, with specific mentions of employees like Alex, Carolina, and Robert.
Wash Quality
Most customers reported satisfaction with the cleanliness and quality of the car wash, noting that their vehicles came out spotless.
Operational Efficiency
While many experiences were positive, some customers reported issues with wait times and equipment malfunctions, indicating a need for improved operational efficiency.
Membership Experience
Several customers expressed appreciation for the membership options, highlighting the value and convenience they provide, although some felt pressured to sign up.
Facility Cleanliness
The facility was generally described as clean and well-maintained, contributing to a positive overall experience.
- RVrosario77 vanegasNov 17, 20251.0The provided feedback indicates a significant dissatisfaction with the service experienced. This level of negative sentiment suggests a breakdown in service delivery that regrettably impacted the customer's overall impression. Such experiences often stem from multiple factors, including staff training, operational efficiency, or the general environment. Understanding the specific elements that contributed to this dissatisfaction is crucial for any organization aiming to improve. It is important to acknowledge that this customer's experience does not represent a universal truth but rather a significant data point for consideration. Addressing the root causes of such negative feedback is essential for future customer retention and overall reputation management. Future patrons will likely seek assurance of improved service standards before considering a visit. Therefore, a thorough review and actionable plan are warranted to rectify these service shortcomings.
- IFItzel FloresNov 17, 20255.0Great customer service provided by the assistant manager Alex and my car looks awesome 👏
- EBEnrique BalderramaNov 17, 20255.0Excelente servicio Itzel, gran persona y el Wash está excelente como siempre
- RNRichard.N NorrisNov 15, 20255.0There are 2 quick quack washes that are my favorite because of service and support. This one here on freddie gonzalez and mcColl. This quick quack is run by Mr. Robert. The manager awesome customer service. And equipment is always up and running properly and if it is not let them know when they will get it fixed quick. The assistant manager here Mr. Alex is awesome. Great customer service goes out of his way to help me out. All I have to do is ask. When you come to the quick quack on mccoll and freddie gonzalez they have an awesome ad on to clean your floor mats, ask where it is. It is awesome. You get to clean your whole car top to bottom here. So when you get here, if mister robert is here, the manager or the assistant manager Mr. Alex Even the supporting staff you will get great customer service And if there's anything you need or you see wrong, let them know.And they will do their best to help you out or fix the issue.A s a p
- SPsandra perezNov 7, 20255.0Amazon customer service provided by the asistente manager alex y muy buen lavado