Business Details
About
Car DealerUsed Car Dealer
If you desire equal parts adventure and reliability in your next vehicle, make your way
to Bert Ogden Subaru. Whether you have your eye on a capable Subaru Outback SUV or stylish Impreza Sedan, you're sure to find something you love on our lot. We Shop The Competition So You Don't Have To, ensuring you'll find competitive prices when you browse our new and used cars for sale in the Rio Grande Valley. Plus, our Subaru dealership in Edinburg, TX, also offers certified auto service and repairs to keep your ride in top condition for many years and miles to come. Bert Ogden Makes It Easy every step of the way -- whether you already own a Subaru or are in the market for one!
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
732 reviews
5 stars
592
4 stars
35
3 stars
18
2 stars
16
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the sales staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Rick De La Garza, Jose Guzman, and Johnny.
Service Issues
Numerous reviews indicated significant problems with the service department, including long wait times, lack of communication, and unsatisfactory maintenance work.
Sales Experience
Overall, customers reported positive experiences during the vehicle purchasing process, noting a lack of pressure and transparency in transactions.
Follow-Up Concerns
Several customers expressed dissatisfaction with the follow-up service after purchases, indicating a lack of responsiveness and unresolved issues.
Mixed Reviews
While many praised the dealership, there were also strong negative sentiments regarding service quality and reliability, suggesting inconsistency in customer experiences.
- LMLuz MartinezNov 9, 20255.0Purchased a vehicle last week. Salesperson , Laura and manager , Jerry were extremely helpful. I highly recommend buying a vehicle from here.
- ASAdrian SalinasOct 21, 20251.0I have had many instances of bad auto service and bad customer service with this location on multiple occasions. They are rude, unhelpful and have bad business practices. It is actually cheaper and faster to order parts myself and fix my car myself than dealing this dealership. Edna Lopez finally helped me but the service department was otherwise useless.
- BMBeth MOct 1, 20251.0New to the RGV. Took our Crosstrek to Bert Ogden Subaru assuming to get good dealership routine maintenance (oil/filter change, top off fluids, check brakes & tires, etc.). Specifically requested that the cabin filter be checked due to an air-circulating odor from possible mice/rat nesting. Four hours later the car was "done." We were told that filters were clean; no need to replace. We would need to take to a detailing shop to pursue odor issue. Went to a detailer where we observed the detailer removing a FILTHY air filter and FILTHY/STINKY cabin filter, and finding empty coolant and washer fluid reservoirs. Oh, we got a request from the service department asking for a "10" rating in the follow-up survey. No way!
- AGAileen GalvanSep 20, 20255.0Great place to get your car! Highly recommended Rick De La Garza as your salesman!
- CECamila EscaleraSep 13, 20255.0The best customer service. Rick de la Garza helped me find the perfect car for my needs at a very good price that matched the car. As soon as I arrived, he offered me something to drink. He was very clear with all the information and respectful. After my purchase, he also took the time to explain every function of the car and how to use it. I am so grateful to him, and his service was unmatched. Thank you so much!
Frequently Asked Questions About Bert Ogden Subaru
What types of vehicles can I find at Bert Ogden Subaru?
Bert Ogden Subaru offers new and used Subaru vehicles, including models like the Outback SUV and Impreza Sedan.
What are the business hours of Bert Ogden Subaru?
Bert Ogden Subaru is open Monday through Saturday from 8:30 AM to 10:00 PM and closed on Sundays.
Where is Bert Ogden Subaru located?
The dealership is located at 4221 US-281, Edinburg, TX 78539.
Does Bert Ogden Subaru offer vehicle repair and maintenance services?
Yes, Bert Ogden Subaru offers certified auto service and repairs to keep your vehicle in top condition.
Is Bert Ogden Subaru wheelchair accessible?
Yes, the dealership has wheelchair accessible entrances, parking, seating, and restrooms.
Are appointments required for service or maintenance at Bert Ogden Subaru?
No, appointments are not required for service or maintenance at Bert Ogden Subaru.
Does Bert Ogden Subaru have onsite parking available?
Yes, Bert Ogden Subaru offers free onsite parking for customers.
Can I visit nearby automotive shops like Bert Ogden Subaru Parts when I'm at Bert Ogden Subaru?
Yes, Bert Ogden Subaru Parts is nearby and offers automotive parts and accessories that complement your visit to Bert Ogden Subaru.
What other car dealerships are near Bert Ogden Subaru?
Nearby car dealerships include Volvo Cars Edinburg, Bert Ogden Mazda Edinburg, Jt Auto Sales, and Gio V Sales which offer a variety of vehicle options and services.
Are there any nearby places where I can get my car washed after visiting Bert Ogden Subaru?
Yes, GO Car Wash is nearby and provides car wash and auto detailing services for your convenience.